Financial Services Representative

Charles Schwab; Scottsdale (AZ); Sur place; USD 53 000 - 60 000; Plein temps

Avantages offerts par ce poste

401(k) with company match

Employee stock purchase plan

Paid vacation and volunteering

Sabbatical after 5 years

Paid parental leave

Tuition reimbursement

Health, dental, and vision insurance

Résumé du poste

Charles Schwab in Scottsdale is seeking a Regular position in our Service team. You will learn to educate clients about investment strategies, trading tools, market mechanics, and retirement choices while answering inbound calls and guiding clients to the best solutions.

Through Schwab Service Academy you will receive paid training, study time, and support to obtain Securities Industry Essentials and FINRA Series 7 & 63 licenses. A growth mindset and passion for client service are valued.

Qualifications

• Strong communication and interpersonal skills.
• Ability to learn financial concepts and explain them clearly.
• Comfort with multiple computer applications and systems.
• Client-focused mindset with a service orientation.

Responsabilités

• Educate clients about investment strategies, trading tools, market mechanics, and retirement choices.
• Handle inbound calls, take ownership, and resolve complex issues.
• Support clients through licensing pathways via the Schwab Service Academy.
• Collaborate with team members to deliver high-quality service.

Connaissances

Communication skills

Client engagement

Learning mindset

Computer literacy

Formation

Bachelor's degree or higher in Finance, Economics, or related field

Description du poste

Position Type: Regular
Your opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

Schwab’s service team is at the heart of our firm’s commitment to helping clients own their financial futures. In this exciting role, you’ll learn to educate clients about investment strategies, trading tools, market mechanics, and retirement choices. You’ll engage with, and be an advocate for, clients when answering inbound calls, taking ownership, and tackling complex issues to offer the best possible solution. You’ll also take charge of your own professional journey by attending the Schwab Service Academy, which provides you with the paid training, study time, and support you need to obtain your Securities Industry Essentials and FINRA Series 7 & 63 licenses. If you are eager to pursue a career in finance, enjoy working in a team setting, and share our passion for serving clients – this role is for you.

We offer a competitive pay and bonus package. Starting compensation for this location begins at $52,800 during training , plus an annual bonus opportunity of 10% of your base pay and other eligible earnings. Employees have the potential to increase their total compensation to $60,280 ($54,800 base, plus 10% bonus opportunity depending on individual/corporate performance) within their 1st year upon obtaining the required Licensing and achieving performance-based pay increases.
What you have

If you’re not a finance expert, that’s okay! People coming from many different experiences have found tremendous success here at Schwab. Successful candidates will have a growth mindset, a willingness to learn, and a passion for serving others. At Charles Schwab, we strive to make a difference in people’s lives through our innovative solutions and world-class service.

Required qualifications

• Ability to work full time on-site during Schwab’s training program (SSA), followed by a hybrid work schedule.
• Ability to work various shifts to serve our clients 24/7, including overnight and weekend availability.

Preferred qualifications

• Previous customer service experience
• Previous client relationship experience
• Bachelor’s degree or higher in Finance, Economics, or related field from accredited university
• Ability to adapt to changes in the market and business
• Eagerness to learn about finance
• Passion for service to clients
• Motivation to learn about the securities industry, including the basic principles of equity, option, and mutual fund transactions
• Robust communication, influencing and client engagement skills
• Desire to be part of a supportive and collaborative team
• Shown success navigating multiple computer applications

campus

What’s in it for you

At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive that takes care of the whole you — both today and in the future:

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance