Financial Services Representative

Fibre Federal Credit Union; Newport (OR); On-site; USD 26,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid vacation

Paid holidays

401(k) plan

Volunteer hours

Growth opportunities

Job summary

Fibre Federal Credit Union's TLC Credit Union division in Newport, OR is hiring a Full-Time Financial Services Representative (Teller) to deliver friendly, accurate service for member transactions at our Newport office. The role includes deposits, withdrawals, loan payments, online banking support, and cross-selling credit union services to help members reach their financial goals.

Starting pay is $20.50 per hour with a wage range of $18.82 to $28.74.

Qualifications

• Provide exceptional member service in a friendly, efficient manner.
• Outstanding communication skills.
• Bilingual abilities preferred but not required.
• Recent cash handling skills preferred.
• Physical ability to lift 20 pounds and stand for extended periods.

Responsibilities

• Provide members with service for paying and receiving transactions.
• Balance cash daily and handle deposits, withdrawals, and loan payments.
• Assist with payroll transactions, wire transfers, and online banking support.
• Cross-sell Credit Union services as opportunities arise.
• Open new share accounts and issue cards; support online banking needs.

Skills

Exceptional member service

Communication skills

Bilingual abilities (preferred)

Recent cash handling

Physical stamina

Education

High school diploma or equivalent

Job description

FT Financial Services Representative (Teller)

Located at our Newport, OR office

TLC Credit Union, a Division of Fibre Federal Credit Union, offers a vibrant, exciting, and challenging workplace in the fast-paced financial industry in the Lower Columbia region and along the Oregon coast. Join our team and see what it means to be people helping people.

TLC Credit Union is seeking a Full-Time (40 hours/week) Financial Services Representative who will contribute to our vision of impacting the way our members achieve their financial goals through exceptional relationships, services and products.

Starting Pay: $20.50

Wage Range: $18.82 - $28.74

Position is located in Newport, OR with the need at times to support our locations in Lincoln City, OR.This is not a remote position.

BENEFITS

• Competitive Salary.
• Benefits Package including: 100% employer paid health, dental, vision, life, and disability insurance for the employee.
• Paid Vacation Time.
• Paid Volunteer Hours.
• 6% 401(k) Plan Contribution.
• 10 Paid Holidays.
• 2 Floating Holidays.
• Opportunities for growth within the company.

PRIMARY FUNCTION

• Provide members with service for a variety of paying and receiving transactions. Provide prompt, courteous, and friendly service. Able to answer basic member questions related to all phases of the Credit Union. May perform vault duties at some service center locations.
• Perform paying and receiving transactions including deposits, withdrawals, loan payments, and miscellaneous transactions.
• Assist members with payroll transactions, stop payments, address changes, statement copies, wire transfers, and removing and/or adding flags.
• Cross sell Credit Union services as opportunities arise.
• Balance assigned teller cash daily according to policy.
• Cross train in other areas of the teller department where needed.
• Assist members with online banking needs including manual registration, password reset, unlock users, and add/remove linked accounts.
• Submit loan application information for members to Consumer Lending.
• Process skip payment requests.
• Perform IRA withdrawals.
• Open new share accounts including sub accounts, certificates, and checking accounts.
• Instant issue cards to members.
• Complete tickets in Member Services queue.
• Establish membership for new members.
• Remove signers from personal accounts.
• Complete name changes on accounts.

POSITION QUALIFICATIONS

• Provide exceptional member service in a friendly and efficient manner.
• Outstanding communication skills.
• Bilingual abilities are preferred but not required.
• Recent cash handling skills preferred.
• Physical Requirements - Ability to lift 20 pounds and carry a cash drawer. Ability to stand for extended periods as required.

APPLICANT REQUIREMENTS

• Possess high school diploma or equivalent.
• Always maintain professionalism.
• Be reliable and dependable.
• Be bondable.

Learn more about Fibre Federal Credit Union and TLC Credit Union at our website: www.fibrecu.com

All offers for employment with Fibre Federal Credit Union are contingent upon the candidate having successfully completed a background check, credit check, and drug screening.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.