Financial Services Representative

World Finance; Highland (IL); Hybrid; USD 21,000 - 26,000; Full time

Benefits offered by this job

Performance-based bonuses

Career growth opportunities

Comprehensive benefits

Job summary

World Finance in Highland, IL is seeking a results-driven, client-focused team member to support personal installment loans. You will handle high-volume calls, deliver outstanding service, and adhere to all policies and regulatory requirements.

Role requires ability to obtain necessary insurance licensing, strong data entry accuracy, and effective communication. Competitive hourly pay with growth opportunities and robust benefits package.

Qualifications

• Ability to obtain required insurance licensing.
• Experience in sales, customer service, collections, or account management with measurable results.
• Proven ability to handle high-volume calls and difficult customer conversations.

Responsibilities

• Follow company policies, procedures, and regulatory requirements.

Skills

Strong communication

Problem-solving

Organizational skills

Data entry accuracy

High-volume calls

Education

Insurance licensing

Tools

CRM systems

Microsoft Office

Job description

**Compensation**$15-$19 per hour, based on experience and location, plus performance-based bonus opportunities. Total earnings increase with strong individual and branch performance.**Strong growth opportunities** - Many of our leaders, including executives, started in this role**Comprehensive benefits for all stages of life**- Including major medical, dental, vision, life insurance, long-term disability, and free mental health support**Essential Duties and Responsibilities:**Follow company policies, procedures, and regulatory requirements**Basic Requirements:**Ability to obtain required insurance licensing**Experience & Skills:**Experience in sales, customer service, collections, or account management with measurable resultsProven ability to handle high-volume calls and difficult customer conversationsStrong communication, problem-solving, and organizational skillsBasic computer skills with accurate and consistent data entryExperience inbanking, retail, restaurants, hospitality, collections, call centers, insurance, healthcare front office, or similar customer-facing rolesis preferred.**Physical and Environmental Requirements:**Office based role with standard lighting and noise levelsAbility to perform computer work, handle documents, and communicate information effectivelyFor over 60 years, World Finance has been helping customers focus less on the unexpected expenses of life, and more on what makes life so sweet. In doing so, we offer personal installment loans that suit the specific needs of our customers while simultaneously delivering outstanding customer service. We are always looking for great people to join our team. Located in 16 states, our network of branches work to provide good to the communities around them. World Finance has been recognized as a Top Workplace in the USA, and we are looking forward to having new team members to join us and be a part of our continuous growth!