Financial Services Client Specialist

Kestra Financial Independent Advisor; Chicago (IL); On-site; USD 45,000 - 65,000; Full time

Job summary

Kestra Financial Independent Advisor seeks a Client Service Associate to support advisors and clients with information, paperwork, and timely service. You will assist in meeting prep, manage inquiries about accounts, and coordinate with the broker-dealer for account establishment and maintenance.

You will work closely with advisors, process client requests, and ensure compliance and documentation are up to date in a fast-paced financial services environment.

Qualifications

• Bachelor's degree in business-related field preferred.
• 2+ years of experience in the financial services industry.
• Familiarity with broker/dealer operations and financial products.

Responsibilities

• Assist in client meeting preparation and follow-up including assembling paperwork, report generation, appointment scheduling and post-meeting documentation.
• Manage client needs regarding processing, service, and problem resolution in a timely and accurate manner while ensuring documentation and record keeping adheres to compliance standards.
• Successfully partner with Broker Dealer for new account establishment, account maintenance, and compliance.
• Process, submit, and service all account paperwork/requests; follow through to completion utilizing paperless procedures (including eSignature) where available.
• Ensure adherence to appropriate client service models.
• Manage multiple and competing priorities on a daily basis in pursuit of business objectives.
• Other responsibilities as assigned by the Senior Client Service Associate.

Skills

Advanced computer skills

Excellent communication

Time management

Relationship building

Education

Bachelor's degree in business-related field

Tools

Outlook

Word

Excel

PowerPoint

Job description

Kestra Financial Independent Advisor seeks a Client Service Associate to support advisors and clients with information, paperwork, and timely service. You will assist in meeting prep, manage inquiries about accounts, and coordinate with the broker-dealer for account establishment and maintenance.

You will work closely with advisors, process client requests, and ensure compliance and documentation are up to date in a fast-paced financial services environment.