Financial Services Claims Adjuster

American Bankers Insurance Company of Florida; Waterford Charter Township (MI); Hybrid; Full time

Job summary

A leading insurance company is seeking a Financial Services Claims Adjuster to join their team in Waterford Charter Township, Michigan. You will be responsible for advocating for policyholders during the claims process, providing operational excellence, and ensuring customer satisfaction. The ideal candidate has a strong customer service background, analytical skills, and a commitment to excellence. Join a collaborative team that values innovation and service excellence, with benefits that include competitive compensation and career advancement opportunities.

Benefits

Competitive compensation

Medical benefits

Paid time off

Career advancement opportunities

Qualifications

• 2+ years of prior Claims Adjuster experience.
• Active 6-20 License (Independent/Company).
• Ability to work independently with minimal supervision.

Responsibilities

• Educate clients on insurance programs.
• Review claim information and enter data.
• Investigate and adjudicate claims.

Skills

Customer Service

Problem Solving

Negotiation

Analytical Skills

Communication

Education

High School Diploma or GED

Job description

Financial Services Claims Adjuster page is loaded

Financial Services Claims Adjuster

Apply locations Miami, FL time type Full time posted on Posted Today time left to apply End Date: August 1, 2025 (6 days left to apply) job requisition id R-109650

Overview of Position:

Assurant is looking for Claims Adjusters to join our growing team. If you are motivated, solution-oriented and have a passion for providing great customer service, come grow a fulfilling career with us!

As an Adjuster, you’ll provide be working directly with policyholders when they have a claim. You’ll advocate for the policyholder by listening, analyzing problems, and guide them through the claims process. You’ll use your expertise to proactively make recommendations that will help customers avoid future issues.

This role follows a Hybrid Model, which will require going into the Miami office location: 701 Waterford Way, Miami, FL 33126

What will be my duties and responsibilities?

• Educate clients/customers on card benefit insurance programs and procedures..
• Provide accurate, professional service and maintain a customer-focused approach.
• Review claim information and enter data using standard procedures.
• Review submitted documentation for accuracy and completeness.
• Investigate questionable claims in collaboration with management.
• Adjudicate claims and provide settlements in accordance with laws and policy provisions.
• Make claim approval/denial decisions within authority limits or escalate as needed.
• Document all actions and outcomes in the system.
• Strive for high performance in customer satisfaction, efficiency, and quality.
• Maintain positive working relationships with internal and external stakeholders.
• Support multiple client product lines and stay current with industry changes.

What are the requirements needed for this position?

• 2+ years of prior Claims Adjuster experience

• Active 6-20 License (Independent/Company) license and required continuing education hours up to date

• Relentless drive to provide exceptional customer service
• Excellent verbal and written communications skills and ability to draft business-level communications when responding to customers
• Strong listening, problem solving, and negotiating skills
• Strong analytical skills
• Proven organizational and multi-tasking ability with an ability to adapt quickly in a fast-paced work environment
• Detail oriented with a commitment to excellence
• Strong attention to detail and problem-solving skills
• Minimum high school diploma or GED
• Proven ability to work independently with minimal supervision to manage schedules and meet deadlines

What you will enjoy:

• The variety of work - every day and every customer’s situation is unique
• Being part of a high performing, collaborative and supportive team
• Competitive compensation and paid time off
• Medical benefits begin on your first day
• Career advancement opportunities

Pay Range:

$18.65 - $29.84

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

Expected application deadline is

08/25/2025

If date is blank then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com .

For U.S. benefit information, visit myassurantbenefits.com . For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way .

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here .

About Us

We work with the world’s top brands to make smart devices simpler. Vehicles last longer. Homes more secure. Problems easier to solve. And we volunteer in communities all over the globe to help the world become a greener, better place. We come from a variety of countries, cultures, and backgrounds. But we’re united by our enduring values of common sense, common decency, uncommon thinking, and uncommon results. So connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive.