Financial Service Representative II / Senior Teller

South Carolina Federal Credit Union; James Island (SC); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Community involvement

Wellness program

Internal development opportunities

Job summary

South Carolina Federal Credit Union on James Island is seeking a Financial Service Representative II/Senior Teller to join our team in Charleston, SC. You will provide outstanding customer service and offer financial products to meet customers’ needs, with a focus on cash handling and accurate transactions.

The role emphasizes teamwork, a stable schedule including nights and weekends, and adherence to policies while serving a diverse client base in a community-focused environment.

Qualifications

• High school diploma (or equivalent) and at least 1 year of direct Senior Teller experience.
• Ability to handle cash and work in a fast-paced environment.
• Strong interpersonal skills and willingness to offer financial products and services.
• Desire for work/life balance with night/weekend availability.
• Ability to follow policies and procedures under pressure.

Responsibilities

• Participate in a morning huddle with the team to discuss referral goals.
• Talk with a customer about the payoff amount for their auto loan.
• Review and deposit a check into a customer’s account.
• Cash a large payroll check.
• Meet with a service leader to review your current performance.
• Balance your drawer before heading home.

Skills

Cash handling

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Job description

South Carolina Federal Credit Union is currently seeking a Financial Service Representative II/Senior Teller to join our team of outstanding professionals at our James Island Financial Center in Charleston, SC.

Are you passionate about helping others? Do you enjoy interacting with customers regularly and working in a team environment? As a Financial Service Representative, you will provide exceptional customer service and offer financial products and services that meet the customers' needs.

As a Financial Service Representative II, a typical day might look like this:

• Participate in a morning huddle brainstorming with team members about ways to meet referral goals.
• Talk with a customer about the payoff amount for their auto loan.
• Review and deposit a check into a customer''s account.
• Cash a large payroll check.
• Meet with a service leader to review your current performance.
• Balance your drawer before heading home.

This job might be for you if:

• You are a whiz at handling cash and thrive in a fast-paced environment. Multitasking is your strength.
• You connect well with others and you’re comfortable talking to people. You are not bothered by offering financial products and services to customers.
• You are seeking some work/life balance and want a schedule that allows you to spend nights and weekends with family and friends.
• You are awesome at consistently following policies and procedures.
• You are cool under pressure. You don’t get flustered or take it personally when you have to deal with an irate customer.
• You volunteer for new challenges without being asked.

The Perks:

We know that pay and benefits are important to you, and they are important to us too. Join our team and you''ll enjoy:

• A chance to build lasting relationships with not only your team, but our customers as well.
• Opportunities to make a difference by volunteering and getting involved in the community.
• A company that cares about your total wellness by providing a program that includes workshops, onsite physicals, and more.
• Opportunities to grow within a company that''s dedicated to your development and promoting talent internally.

To land this role, you need to have a high school diploma (or equivalent), at least one year of direct Senior Teller experience in a financial service environment, and a positive attitude.

NOTE: Relevant military experience is considered for veterans and transitioning service men and women.

South Carolina Federal Credit Union is an Equal Employment Opportunity Employer.