Financial Service Representative

First Community Bancshares, Inc.; Fort Cavazos (TX); Hybrid; USD 28,000 - 42,000; Full time

Job summary

First Community Bancshares, Inc. seeks a friendly teller at our Fort Cavazos branch to provide prompt service and support customers with financial needs.

You will balance cash, handle ATM and vault procedures, and work a flexible schedule including evenings/weekends.

Qualifications

• High school diploma or equivalent is required.
• Ability to communicate clearly in Spanish and English.
• Experience in customer service and cash handling preferred.

Responsibilities

• Provide prompt, efficient and friendly service to all customers.
• Explore customer financial needs to recommend services and products.
• Conduct business development visits to promote the bank's services and products.
• Assist customers with banking/financial needs.
• Remain knowledgeable about products, fees, policies and current offers to assist customers with product suggestions.
• Cash handling and adherence to proper balancing procedures.
• Accountable for the achievement of monthly targets as assigned.
• Operate the cash vault according to established policy and procedures.
• Balance the ATM and coin machine.
• Assist customers through the commercial teller window.
• Regular and predictable attendance and punctuality.

Skills

Bilingual Spanish/English

Customer service

Cash handling

Education

High school diploma or equivalent

Job description

• At least 18 years of age
• High school diploma or equivalent
• Ability to communicate clearly and professionally in both Spanish and English
• 3-6 Months experience working in a customer service environment preferred
• 3-6 Months experience handling and balancing large sums of money preferred
• Strong desire and ability to build long term customer relationships through passion, commitment, listening and understanding.
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Provide prompt, efficient and friendly service to all customers
• Explore customer financial needs to recommend services and products
• Conduct business development visits to promote the bank s services and products
• Assist customers with banking/financial needs
• Remain knowledgeable about products, fees, policies and current offers to assist customers with product suggestions
• Cash handling and adherence to proper balancing procedures
• Accountable for the achievement of monthly targets as assigned
• Operate the cash vault according to established policy and procedures
• Balance the ATM and coin machine
• Assist customers through the commercial teller window
• Regular and predictable attendance and punctuality
• Other duties as assigned

Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Schedules are prepared based on business need and subject to change at any time.
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs

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