Financial Sales Consultant

Vanguard; Charlotte (NC); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Performance bonus

Partnership Plan

Merit-based raises

Job summary

Vanguard seeks Financial Sales Consultants to build meaningful client relationships, navigate key financial decisions, and connect clients with Vanguard products, services, and advice resources. This high-touch, consultative role involves outbound outreach by phone to understand goals, identify opportunities, and deliver exceptional client experiences.

In addition to base salary, the role offers performance-based incentive compensation, reflecting strong client outcomes and business results.

Qualifications

• Bachelor’s degree or equivalent experience.
• 3+ years in financial services, sales, or relationship management.
• Experience managing a book of business in a regulated environment.
• Proven success in client relationship management or sales pipeline.
• Strong communication and CRM/Microsoft Office skills.
• Knowledge of investment products and wealth management preferred.

Responsibilities

• Conduct discovery conversations to understand client goals and needs.
• Manage a book of business with proactive outreach and follow-up.
• Educate clients about Vanguard solutions and connect with specialists.
• Use consultative sales skills to deepen relationships and guide next steps.
• Coordinate referrals and collaborate across Vanguard for a positive client experience.

Skills

Consultative sales

Discovery conversations

CRM systems

Microsoft Office

Excellent communication

Education

Bachelor's degree

Tools

CRM software (Salesforce)

Microsoft Office

Job description

Promotes Vanguard's products and services to clients by partnering with sales professionals. Applies advanced understanding of products and the market to highlight pros and cons of various investments and highlight the appropriate features, products, and services that Vanguard offers.

At Vanguard, we're on a mission to give clients the best chance for investment success. We're seeking Financial Sales Consultants to build meaningful relationships with clients, help them navigate key financial decisions, and connect them with the right Vanguard products, services, and advice resources to meet their needs.

About The Role

This is a high touch, consultative sales role with an assigned book of business. Success in this role is driven by proactive outbound outreach, as Financial Sales Consultants connect with clients and prospects by phone to build relationships, understand financial goals, identify opportunities, and deliver exceptional client experience. In addition to base salary, Financial Sales Consultants are eligible for performance-based incentive compensation, offering an opportunity to be rewarded for delivering strong client experience and business results.

Financial Sales Consultants do not provide personalized financial advice or create financial plans. Instead, they serve as trusted points of contact who conduct discovery conversations, provide education, identify opportunities, and connect clients with the appropriate Vanguard resources, specialists, or advice professionals when needed.

Responsibilities

• Conduct discovery conversations to understand clients’ goals, priorities, life events, outside assets, and unmet needs.
• Manage a book of business through proactive outreach, responsive support, timely follow up, and thoughtful prioritization.
• Educate clients about Vanguard solutions and connect them with specialists or advice professionals when appropriate.
• Use consultative sales skills to deepen relationships, support retention and growth, and guide next steps.
• Coordinate referrals and collaborate across Vanguard to deliver a positive client experience.

Why You’ll Love Working Here

• Work life harmony: Enjoy a balance between your professional and personal life while making a meaningful impact on our clients’ financial well-being.
• Professional growth: Benefit from a workplace that prioritizes your professional development.
• Inclusive environment: Thrive in a supportive and inclusive environment where everyone is given a chance to succeed.

Compensation And Benefits

• Comprehensive benefits: Beyond your competitive salary, we offer a comprehensive benefits package designed to support your financial, health, and overall, well-being.
• Performance bonus: We reward your hard work and dedication with opportunities for quarterly performance bonuses.
• Partnership Plan: Our Partnership Plan is an annual cash award tied to our collective company performance and client outcomes. When we succeed together, we all share in the rewards.
• Merit based salary increases: Your achievements and contributions are recognized through merit-based salary increases.

To learn more about our benefits, visit: Benefits and rewards | Vanguard careers

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Three or more years of relevant experience, preferably in financial services, sales, relationship management, wealth management, banking, or consulting.
• Experience managing a book of business, working in a highly regulated environment, supporting retention, and identifying growth opportunities is also preferred.
• Demonstrated success managing client relationships, client portfolios, or a sales pipeline.
• Strong consultative sales, discovery, communication, relationship management, organization, and time management skills, with experience using CRM systems and Microsoft Office tools.
• Knowledge of investment products, wealth management, retirement solutions, and financial services is preferred.

Licensing Requirements

• Active SIE and Series 7 required at time of hire
• Active Series 63/65 or 66 required, which may be completed after hire
• Compliance will confirm which qualifications apply based on role responsibilities.

Why Work at Vanguard

Join a team where client relationships and professional growth go hand in hand. You’ll inherit relationships with clients who have significant financial needs and growth potential, allowing you to focus on long term partnerships rather than cold prospecting.

Vanguard has implemented a hybrid working model for most of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection across Distribution, Advice, Wealth Management, leadership, and other client facing career paths. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.