Financial Risk & Controls Manager

Firstservice-Residential; Florida; On-site; USD 105,000 - 160,000; Full time

Benefits offered by this job

Comprehensive benefits

Medical, dental, vision plans

Paid time off

401(k) with company match

Job summary

FirstService Residential in the United States (Florida focus) seeks an Internal Control Manager reporting to the Director of Internal Audit. The role focuses on identifying and remediating risk across core accounting operations servicing US/Canada, strengthening preventive and detective controls, and leading confidential reviews of suspected misconduct.

Collaborating with Operations, Accounting, Procurement, Legal, Compliance, HR and Internal Audit, you will perform risk assessments, develop

Qualifications

• 5+ years of experience in internal audit, public accounting, or finance/IT roles; at least 2 in supervisory capacity.
• Bachelor’s degree in accounting, finance, or related field.
• Experience improving internal controls and accounting processes.
• Experience in forensic investigations and developing controls.
• Proficient in complex data analysis across multiple sources.
• Experience with financial reporting and disclosures.

Responsibilities

• Operate as a full-time ambassador of the Internal Control vision and strategy; communicate with executives and teams.
• Conduct fact-finding: document review, data analytics, interviews, evidence preservation.
• Analyze financial data to identify unusual trends, suspected fraud, and control overrides.
• Manage transaction monitoring programs to detect improprieties.
• Coordinate with Legal, HR, Compliance, and external parties as needed.
• Prepare concise reports with findings, impact, root causes, and corrective actions.
• Evaluate the adequacy and effectiveness of internal controls.
• Develop dashboards and metrics on fraud risk and remediation status.

Skills

Financial analysis

Fraud risk assessment

Data analytics

Strong communication

Leadership / supervisory experience

Adaptability in fast-paced environment

Ethics and professionalism

Education

Bachelor's degree in accounting/finance/related field

CPA/CFE/CIA designation (a plus)

Tools

SharePoint

Power BI

Excel

Access

Word

Project

Visio

Yardi

Jenark

CoPilot

Job description

Description

Job Overview:

The Internal Control Manager reports directly to the Director of Internal Audit. The Financial Risk & Controls Manager will be responsible for making meaningful contributions to the identifying and remediating critical risk areas across core accounting operations servicing the US and Canada business. The role strengthens the organization’s ability to proactively identify and reduce financial misconduct risk across core accounting operations supporting the U.S. and Canadian businesses. Primary responsibilities include assessing financial processes, identifying vulnerabilities, implementing preventive and detective controls, and monitoring their effectiveness. The Manager also leads confidential reviews of suspected misconduct, including false invoicing, procurement abuse, expense reimbursement misuse, vendor misconduct, asset misappropriation, payroll irregularities, and other activities that may expose the organization to financial loss.

The Manager will also be responsible for performing financial control risk assessments including documenting key processes, assessing the control environment, and participating in control mitigation activities. This includes responsibilities to performing all aspects of internal control projects that encompass planning, execution, and reporting that drives results, accountability, and the perception of real value.

The position partners closely with Operations, Accounting, Procurement, Human Resources, Legal, Compliance, and Internal Audit to evaluate allegations, analyze financial records, identify control weaknesses, and recommend corrective actions. The role also supports the development of a proactive fraud risk management framework and continuous improvement of internal controls designed to prevent and detect misconduct

Your Responsibilities:

• Operate as a full-time ambassador and champion of the Internal Control vision and strategy by demonstrating support and actively communicating with executives, the team, and the business.
• Conduct fact-finding activities, including document review, transaction analysis, data analytics, interviews, and evidence preservation.
• Perform comprehensive analytics of financial data to identify unusual trends, suspicious transactions, control overrides, and potential fraud schemes.
• Manage ongoing transaction monitoring programs to detect and prevent improprieties
• Manage confidential case files and maintain appropriate documentation supporting conclusions and recommendations.
• Coordinate with Legal, Human Resources, Compliance, and external parties when necessary.
• Prepare concise reports summarizing findings, financial impact, root causes, and recommended corrective actions.
• Evaluate the adequacy and effectiveness of internal controls related to financial processes.
• Proactively identify opportunities to strengthen preventive and detective controls.
• Perform risk assessments and assist business leaders in implementing mitigation strategies.
• Monitor emerging fraud trends and develop awareness programs for management and employees.
• Support recovery efforts involving financial losses, insurance claims, or legal proceedings when applicable.
• Develop dashboards and metrics related to fraud risk, investigations, and control improvements.
• Provide periodic reporting to executive leadership regarding significant matters, trends, and remediation status.
• Practice and adhere to FirstService Residential Global Service Standards.
• Conduct business at all times with the highest standards of personal, professional and ethical conduct.
• Perform any range of special projects, tasks and other related duties as assigned.

Skills & Qualifications:

• Minimum 5+ years of overall experience with at least 2 in a supervisory capacity in some combination of internal audit, public accounting, and/or a business operational role such as finance or IT.
• Bachelor’s degree in accounting, finance, accounting information systems or related field.
• Experience on projects that involve improving internal controls and accounting processes.
• Experience in forensic investigations, reporting, and developing preventive or detective controls.
• Proficiency in performing complex data analysis utilizing various sources of information.
• Experience in various aspects of financial reporting including preparation of financial statements and related disclosures.
• Experience with automating data analytics, utilizing AI technology, or real estate is a plus.
• Exceptional communications skills both written and verbal that demonstrates the ability to speak the language of the business not just "audit speak".
• Strong understanding of GAAP, Sarbanes-Oxley financial controls and/or IT controls and leading business practices.
• Demonstrated ability to thrive in a dynamic, fast-paced environment and manage multiple projects/resources simultaneously.
• High standard of ethics and professionalism.
• Proven ability to work both independently and in a team environment, shifting between the role of an individual contributor, team player and project manager.
• Strong knowledge and experience of Microsoft SharePoint, CoPilot, Power BI, Microsoft Office applications including Excel, Access, Word, Project, Visio; accounting software such as Yardi, or Jenark.
• CPA, CFE, CIA or other relevant designation is a plus.

What We Offer:

As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time-off benefits, paid holidays, and a 401(k) with a competitive company match.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation", as defined under applicable disability laws, may make a request through our designated contact channel [e-mail].

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at [e-mail]; we will respond in accordance with Local Law 144, within 30 days.