Financial Representative – State Farm Agent Team Member

Maylendelgado; Illinois; On-site; USD 38,000 - 55,000; Full time

Job summary

An established industry player is seeking a Customer Service Representative to join their team. In this full-time position, you will create outstanding client experiences and support a thriving insurance agency. Your bilingual skills in Spanish will enhance communication with customers, while your proactive approach will help resolve inquiries and anticipate needs. With opportunities for growth and valuable career-building experience, this role offers a fantastic chance to make a difference in the community and advance your career in a supportive environment.

Benefits

Growth potential and opportunities for advancement

Paid time off including vacation and sick days

Health benefits

Valuable career-building experience

Qualifications

• Dedicated to excellent customer service and proactive problem-solving.
• Strong communication skills for assisting customers and team coordination.

Responsibilities

• Establish and maintain customer relationships while providing friendly service.
• Educate customers on insurance options and respond to inquiries.

Skills

Customer Service

Bilingual in Spanish

Communication Skills

Problem-Solving

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Waukegan, IL

This role requires bilingual Spanish

Role Description

As a Customer Service Manager with Manuel Torres, you will generate exceptional client experiences that support the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help others make you an ideal fit. You will resolve customer inquiries, coordinate with team members, and anticipate community needs, enhancing your career in the process.

Responsibilities

• Establish and follow up on customer relationships.
• Provide prompt, accurate, and friendly service, including responding to inquiries about insurance options, policy changes, claims, and billing.
• Educate customers using a needs-based review process about insurance options.
• Communicate effectively to meet customer needs and promote business development.

Qualifications

• Dedicated to excellent customer service.
• Ability to relate to customers, answer questions, and anticipate needs.
• Strong communication skills for assisting customers and coordinating with team members.
• Proactive problem-solving skills.
• Bilingual in Spanish.

Benefits

• Growth potential and opportunities for advancement.
• Paid time off including vacation and sick days.
• Health benefits.
• Valuable career-building experience.

Hours

Mon, Fri 9:00am to 5:00pm

Tues-Thurs 9:00am to 5:00pm

Saturday 9:00am to 1:00pm

Compensation

$38,000.00 - $55,000.00 per year

Additional Information

Apply now. State Farm agents are independent contractors who hire their own employees. Employees are not State Farm employees. Employment decisions are made by the agents.

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