Financial Representative - Austin, TX (Domain)

Fidelity Investments Inc.; Austin (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

In-branch training

Regional and national training

Tuition reimbursement program

Job summary

Fidelity Investments Inc. is seeking a Financial Representative to become the face of the branch, delivering exceptional client interactions and fostering long-term relationships.

You will support everyday lobby transactions, champion new tools, and help identify opportunities to deepen client engagements. In addition to strong interpersonal and organizational skills, you will pursue Series 7 and Series 66 licenses with in-branch or regional training support, benefiting from Fidelity's

Qualifications

• Experience in customer service or financial services
• Banking or insurance experience is a plus
• Preparation for Series 7 and 66 licenses
• Tuition reimbursement to obtain CFP or credential
• Embraces new tools and technology to support the team

Responsibilities

• Provide daily support to Fidelity's valued clients and deliver an exceptional experience.
• Proactively identify opportunities and make effective introductions to deepen client relationships.
• Support branch success by contributing to growth and client engagement.
• Collaborate with the team to ensure compliance and smooth lobby operations.

Skills

Customer service

Phone-based support

Financial services

Series 7/66 licensing

CFP eligibility

Technology champion

Interpersonal skills

Needs assessment

Attention to detail

Organization

Education

Degree or equivalent

CFP/credential eligible

Job description

Job Description:

Note: Fidelity will not provide immigration sponsorship for this position.

The Role

We believe that as a Financial Representative, you make a key impact on the branch atmosphere, as the official face of Fidelity. Through integrity and honesty, we know you will inspire client dedication and engagement to develop long-lasting positive relationships with Fidelity. It is our mission for the Financial Representative to have rewarding interactions with clients. As a subject matter specialist in compliance and all front lobby transactions, you will partner and contribute to branch success by finding opportunities to deepen relationships.

The Expertise and Skills You Bring

• Customer service, phone-based support, or financial services experience provides a strong foundation for success in this role
• Experience in banking, insurance, or financial services is a plus
• Comprehensive resources and support are provided to prepare for the required Series 7 and Series 66 licenses
• A degree, equivalent experience, or other professional certifications are beneficial (our tuition reimbursement program can help obtain a CFP, degree, or equivalent credential)
• Serve as a technology champion within the branch, embracing new tools as an early adopter and sharing knowledge to enhance team capabilities and overall performance
• Superb interpersonal skills and passion to engage with clients
• The ability to assess client needs and find opportunities
• Remarkable attention to detail and ability to prioritize
• Organizational skills to manage multiple tasks
• Embraces feedback, fosters collaboration, and approaches challenges with curiosity

The Team

As a key member of the team, you will provide daily support to Fidelitys most valued clients, delivering an exceptional experience that strengthens client relationships. By proactively identifying opportunities and making effective introductions, you will play a direct role in driving the success and growth of the branch. Your contributions will be recognized and appreciated by clients, making your work both impactful and rewarding.

Fidelitys greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding.

Fidelitys Onsite Working Model
Fidelities is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Securities Industry Essentials (SIE) - Issuing Authority, Series 07 - FINRA, Series 66 - FINRA

Category:

Customer Service

Please be advised that Fidelitys business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelitys from hiring and/or associating with individuals with certain Criminal Histories.