Financial Relationship Banker - Market Square

Huntington National Bank; Pittsburgh (Allegheny County); Hybrid; USD 42,000 - 65,000; Full time

Job summary

Huntington National Bank is seeking a Relationship Banker to help retain and grow consumer and business relationships by identifying financial goals and recommending deposit, loan, and other banking products and services.

You will provide excellent customer service, educate customers on online and mobile banking, and collaborate with partners to deepen connections. This role emphasizes sales, service, and strong relationship management within a community-focused bank.

Qualifications

• 2 years of customer service and sales in banking, financial services or goal driven retail sales. Can include military service in an administration, contracting, civil affairs or similar role.
• 1 year consumer and business deposit products - lending knowledge OR Business to Business sales experience
• Bachelor's Degree + 1 year customer service and sales banking, financial services or goal driven retail sales. Can include military service in an administration, contracting, civil affairs or similar role.

Responsibilities

• Provide excellent customer service and effectively resolve customer issues.
• Identify opportunities to grow customer relationships through appointments, referrals, and a disciplined sales process.
• Educate and refer customers to other areas of the bank to deepen relationships and build internal partnerships.
• Educate customers on how to optimize their use of bank technology (online, mobile, and ATM banking).
• Maintain knowledge of all products, services, technology and policies.
• Adhere to all operational, security, risk and regulatory policies and procedures.
• Demonstrate acumen in sales, customer service, relationship management, banking, consumer lending, business banking, business lending, communication and presentation.

Skills

Sales

Customer service

Relationship management

Banking knowledge

Communication

Presentation

Problem solving

Education

High School Diploma or GED

Bachelor's Degree

Tools

Online banking platforms

Mobile banking apps

CRM software

Job description

Description

A Relationship Banker plays a key role in looking out for our consumer and business customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services.

A Relationship Banker plays a key role in looking out for our consumer and business customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services.

Your Responsibilities Include

• Providing excellent customer service and effectively resolving customer issues.
• Proactively identifies opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, new customer follow-up program, and sourcing referrals from customers, bank colleagues and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build strong internal partnerships.
• Educating customers on how to optimize their use of bank technology (online, mobile, and ATM banking)
• Maintaining your knowledge of all products, services, technology and policies.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, consumer lending, business banking, business lending, communication and presentation.

Required Qualifications

• High School Diploma or GED
• 2 years customer service and sales in banking, financial services or goal driven retail sales. Can include military service in an administration, contracting, civil affairs or similar role.
• 1 year consumer and business deposit products - lending knowledge OR Business to Business sales experience

OR

• Bachelor's Degree
• 1 year customer service and sales banking, financial services or goal driven retail sales. Can include military service in an administration, contracting, civil affairs or similar role.
• 1 year consumer and business deposit products - lending knowledge OR Business to Business sales experience

Preferred Qualifications

• Career minded individuals that want to join an organization where they can gain experience and build a career. Huntington provides career paths and development plans to get you where you want to go
• Bachelor's degree
• Comfort with technology such as mobile services and online banking services are a plus

Exempt Status

(Yes = not eligible for overtime pay) (No = eligible for overtime pay)

No

Workplace Type

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.