Financial Relationship Banker - Flatonia, TX

Huntington National Bank; Flatonia (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Huntington National Bank is looking for a Financial Relationship Banker in Flatonia, Texas. In this role, you will provide exceptional customer service while helping clients achieve their financial goals. Your responsibilities will include educating customers about banking products, resolving issues, and proactively growing customer relationships.

The ideal candidate will possess strong communication skills and a background in banking or sales. If you are passionate about helping customers and being part of an inclusive team, we want to hear from you!

Qualifications

• Minimum of 1 year in customer service and sales experience.
• Experience in banking, financial services, or retail sales.
• Strong verbal and written communication skills.

Responsibilities

• Provide excellent customer service and resolve issues.
• Identify opportunities to grow customer relationships.
• Educate customers on optimizing bank technology.
• Maintain knowledge of products and services.
• Adhere to operational, security, and regulatory policies.

Skills

Customer service

Sales skills

Relationship building

Communication skills

Technology proficiency

Education

High School Diploma or GED

Bachelor's Degree

Job description

Summary

Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Financial Relationship Banker, you play a key role in looking out for our consumer and business customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services.

Duties & Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Proactively identifies opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, new customer follow-up program, and sourcing referrals from customers, bank colleagues and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build strong internal partnerships.
• Educating customers on how to optimize their use of bank technology (online, mobile, and ATM banking).
• Maintaining knowledge of all products, services, technology and policies.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Other duties as assigned.

Basic Qualifications

• High School Diploma or GED and minimum of 1 year customer service and sales in banking, financial services or goal driven retail sales, or business to business sales experience or military service in an administration, contracting, civil affairs or similar role.

Preferred Qualifications

• Bachelor's Degree and 1 year or more in customer service and sales in banking, financial services or goal driven retail sales, or Business to Business sales experience.
• Ability to build, deepen and retain relationships.
• Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
• Excellent verbal and written communication skills.
• Comfort with technology such as mobile services and online banking services.
• Knowledge of consumer and business deposit products.

Exempt Status

No

Legal Statements

Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice.