Financial Relationship Banker - Detroit Tower

Huntington; Detroit (MI); Ibrido; USD 55.000 - 75.000; Tempo pieno

Descrizione del lavoro

Huntington is seeking a Financial Relationship Banker in Detroit to help customers achieve financial goals. You will build and retain consumer and business relationships, proactively identify opportunities, and refer customers to other bank areas.

The role emphasizes in-office work with potential flexible arrangements and a focus on digital banking education. The ideal candidate has a strong customer-service background, solid communication skills, and knowledge of banking products.

Competenze

• High School diploma or GED required with 1+ year of customer service or sales in banking or financial services.
• Bachelor's degree preferred with 1+ year sales experience.
• Ability to grow and retain customer relationships and cross-sell banking products.
• Strong communication, presentation skills and comfort with technology.

Mansioni

• Provide excellent customer service and resolve issues promptly.
• Identify opportunities to grow relationships through pre-set appointments and referrals.
• Educate customers about online, mobile, and ATM banking and deepen product usage.
• Maintain knowledge of bank products, policies and security requirements.

Conoscenze

Customer service

Sales

Relationship building

Communication

Presentation skills

Banking knowledge

Formazione

High School Diploma or GED

Bachelor's Degree

Descrizione del lavoro

## Financial Relationship Banker - Detroit TowerApply: Office: Detroit, MI: Full time: Posted Today: R0076121# **Description****Summary:**Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Financial Relationship Banker, you play a key role in looking out for our consumer and business customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services.**Duties & Responsibilities:*** Providing excellent customer service and effectively resolving customer issues.* Proactively identifies opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, new customer follow-up program, and sourcing referrals from customers, bank colleagues and partners.* Educating and referring customers to other areas of the bank to deepen relationships and build strong internal partnerships.* Educating customers on how to optimize their use of bank technology (online, mobile, and ATM banking)* Maintaining your knowledge of all products, services, technology and policies.* Adhering to all operational, security, risk and regulatory policies and procedures.* Other duties as assigned.**Basic Qualifications:*** High School Diploma or GED and minimum of 1 year customer service and sales in banking, financial services or goal driven retail sales, or business to business sales experience or military service in an administration, contracting, civil affairs or similar role.**Preferred Qualifications:*** Bachelor's Degree and 1 year or more in customer service and sales in banking, financial services or goal driven retail sales, or Business to Business sales experience.* Ability to build, deepen and retain relationships.* Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.* Excellent verbal and written communication skills.* Comfort with technology such as mobile services and online banking services.* Knowledge of consumer and business deposit products.**Exempt Status: (Yes** = not eligible for overtime pay) (**No** = eligible for overtime pay)No**Workplace Type:**OfficeOur Approach to **Office** Workplace TypeCertain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.