Financial Relationship Banker -(Battle Creek, MI)

Huntington National Bank; Battle Creek (MI); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading bank in Battle Creek is seeking a Financial Relationship Banker to enhance customer relationships and provide tailored banking solutions. This role emphasizes excellent customer service and proactive sales strategies, contributing to the bank's community impact. Join a supportive team dedicated to helping clients achieve their financial goals.

Qualifications

• 1 year of customer service and sales experience in banking or related roles.
• Bachelor's Degree preferred with knowledge in banking and sales.

Responsibilities

• Providing excellent customer service and resolving customer issues.
• Identifying opportunities to grow customer relationships.
• Educating customers on bank technology and products.

Skills

Customer Service

Sales

Communication

Education

High School Diploma or GED

Bachelor's Degree

Job description

Financial Relationship Banker -(Battle Creek, MI)

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Financial Relationship Banker -(Battle Creek, MI)

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Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Financial Relationship Banker, you play a key role in looking out for our consumer and business customers. You are responsible for retaining and growing customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan, and other banking products and services.

Description

Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Financial Relationship Banker, you play a key role in looking out for our consumer and business customers. You are responsible for retaining and growing customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan, and other banking products and services.

Duties & Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Proactively identifying opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, new customer follow-up, and sourcing referrals from customers, colleagues, and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build strong internal partnerships.
• Educating customers on how to optimize their use of bank technology (online, mobile, and ATM banking).
• Maintaining knowledge of all products, services, technology, and policies.
• Adhering to operational, security, risk, and regulatory policies and procedures.
• Other duties as assigned.

Basic Qualifications

• High School Diploma or GED and at least 1 year of customer service and sales experience in banking, financial services, retail sales, B2B sales, or military service in related roles.

Preferred Qualifications

• Bachelor's Degree and 1+ years in customer service and sales in banking, financial services, retail sales, or B2B sales.
• Ability to build, deepen, and retain relationships.
• Knowledge in banking, sales, investments, consumer lending, business banking, and presentation skills.
• Excellent communication skills.
• Comfort with technology such as mobile and online banking.
• Knowledge of consumer and business deposit products.

Additional Details

Exempt Status: No (eligible for overtime pay)

Workplace Type: Office with flexible arrangements possible.

Huntington will not sponsor applicants for immigration benefits. Applicants must be authorized to work in the US.

Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice.

Other Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Finance and Sales
• Industries: Banking, Financial Services, Investment Banking