Financial Navigator

Centerstone; Columbus (IN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision coverage

401k retirement plan

Paid time off

Job summary

Centerstone is seeking a role focused on helping staff determine client funding eligibility and connecting clients with resources to complete state entitlement or marketplace applications. This position also monitors regional funding metrics and coordinates resources across regional offices.

The ideal candidate will have strong communication, organizational, and computer skills, with 1–3 years of relevant experience. This is a full-time on-site role in Indiana.

Qualifications

• High school diploma or GED required.
• 1–3 years of experience preferred.
• Strong communication and organizational skills.
• Proficiency with basic computer tools.

Responsibilities

• Assist in determining funding eligibility for clients with no funding source.
• Coordinate connections to resources to complete entitlement or Marketplace applications.
• Report and monitor regional metrics for funding sources (Reduced Rate, HIP, Private Pay, etc.).
• Travel to regional offices to provide onsite funding resources information.

Skills

Communication

Verbal communication

Written communication

Organizational skills

Critical thinking

Education

High School Diploma or GED

Tools

Excel

Outlook

Zoom

Skype

Job description

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings.

JOB DESCRIPTION

SUMMARY OF POSITION

Assists staff and/or clients in determining if a client with no funding source would qualify for a funding source. Assist or coordinates in connecting clients with resources in order to complete the State entitlement application or Marketplace application. Responsible for reporting and monitoring metrics regionally for the organization regarding the Private Pay financial class.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Supervisory Responsibilities: This title does not supervise others.
• Monitors and reports monthly regional counts of Reduced Rate, HIP, Private Pay, HPE and Client Assistance payers
• Responsible for coordinating resources within the regional offices to assist clients with completion of funding source applications as well as educating staff on funding requirements.
• Travels to regional office to provide onsite resources information for clients and staff regarding funding source qualifications.
• Monitors adjustment metrics for Reduced Rate, HIP, Private Pay, HPE and Client Assistance Organizational counts for financial class will be within acceptable thresholds
• Maintain a collaborative relationship with other Support Services team members and Clinical staff in order to coordinate funding sources for our clients.

KNOWLEDGE, SKILLS & ABILITIES

• Effectively communicate via written, verbal, in person and virtual methods.
• Basic computer literacy skills- Knowledge of Excel, Outlook, Zoom and Skype preferred.
• Organizational skills.
• Critical thinking skills.

QUALIFICATIONS

• Education Level High School Diploma or GED required.
• Years of Experience One to three years of experience preferred.
• Required Certification/Licensure N/A

PHYSICAL REQUIREMENTS

• Task Percentage of Time/Frequency Standing - 10%
• Sitting - 65%
• Squatting - occasional
• Driving - 25%
• Kneeling - occasional
• Lifting - occasional
• Bending - occasional

DISCLAIMER

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

Time Type: Full time Pay Range: $15.75--$22.00

Delivering care that changes people's lives starts with our employees.

Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect. At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture. Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve. Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.

Centerstone is a nonprofit health system providing mental health and substance use disorder treatments. Services are available nationally through the operation of outpatient clinics, residential programs, the use of telehealth and an inpatient hospital. Centerstone also features specialized programs for the military community, therapeutic foster care, children’s services and employee assistance programs. Centerstone’s Research Institute provides guidance through research and technology, leveraging the best practices for use in all our communities. Centerstone’s Foundation secures philanthropic resources to support the work and mission of delivering care that changes people’s lives.