Financial Housing Case Manager

FacetsCares; Fairfax (VA); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

403(b) retirement plan with matching

Paid leave and holidays

Professional development

Job summary

FACETS is seeking a Financial Housing Case Manager in Fairfax, VA to ensure PSH participants maintain stable housing by managing lease payments, utilities, and budgets. You will coordinate with case managers and accounting to track expenditures and comply with HUD requirements.

The role involves liaising with apartment complexes, renewing master leases, and overseeing insurance and inspections while supporting participants and families in need.

Qualifications

• Bachelor’s degree in accounting, business, human services or other similar field or relevant experience.
• Experience working with the homeless population or other vulnerable/marginalized populations.
• Auditing, accounting, and corporate finance experience.
• Rental/property management experience preferred.
• Experience in working with Local and Federal Government contracts.
• Ability to work as part of a multi-disciplinary team.
• Database experience, preferably HMIS.
• Experience developing budgets, tracking budget expenses and financial reports.
• Strong analytical and financial skills.
• Demonstrated experience developing standards and managing processes.
• Proficient with Microsoft Office Suite or related software, including Microsoft Excel.
• Must pass criminal and Child Protective Services background checks.

Responsibilities

• Primarily responsible for the financial housing stability of permanent supportive housing participants (63 across four programs).
• Serve as a liaison with apartment complexes and FACETS regarding tenant/leasing issues.
• Create monthly rent and utility grids and ensure full payment, including late or additional fees.
• Manage all utility bills for all PSH units, ensuring bills are paid on time and in full.
• Ensure master leases for PSH are renewed annually and within fair market rates.
• Ensure Liability Insurance for all PSH units are updated and sent to all apartment complexes to prevent charges.
• Perform unit turnover as clients exit the program and conduct inspections.
• Review participant’s payment history and reconcile with accounting during inspections.
• Collect payments from PSH participants.
• Issue pay-or-quit notices and 21/30s for lease violations with Program Director.
• Work closely with case managers to ensure lease violations are corrected.
• Work closely with the accounting department to ensure rental payments and utilities are processed correctly and in a timely manner according to contractual requirements.
• Participate in program financial audits.
• Collaborate with Director of Operations; assist with other financial needs as necessary.

Skills

Budgeting

Analytical skills

Team player

Excel

HMIS

Budget tracking

Financial reporting

Standards & processes

Microsoft Office

Background checks

Homeless population experience

Education

Bachelor’s degree in accounting, business, human services or related field

Tools

HMIS

Microsoft Excel

Job description

POSITION: Financial Housing Case Manager
REPORTS TO: Directory, Permanent Supportive Housing
CATEGORY: Full-Time/Non-Exempt
LOCATION: In-Person, Fairfax City, Virginia

Position Summary:

The Financial Housing Case Manager plays a key role in ensuring participants of the Permanent Supportive Housing(PSH) program maintain stable housing. This includes managing the timely payment of leases, utility bills, security deposits, moving costs and hotel vouchers. In collaboration with case managers and accounting, the Financial Housing Case Manager will oversee contract budgets, track expenditures, and ensure compliance with HUD contract requirements.

FACETS is a non-profit organization that opens doors by helping parents, their children, and individuals who suffer the effects of poverty in Fairfax County. We meet their emergency needs through our wrap around services and community partnerships, and help individuals and families experience safe and stable housing after years of uncertainty and instability. We strive to ensure that every person in our community has a place they can call home. Here at FACETS, every team member plays a role in making a difference in the lives of our most vulnerable neighbors.

Duties and Responsibilities:

• Primarily responsible for the financial housing stability of permanent supportive housing participants (currently 63 participants in four programs).
• Serve as a liaison with apartment complexes and FACETS regarding tenant/leasing issues.
• Create monthly rent and utility grids and ensure all are paid in full, including late fees or any additional fees that may have incurred throughout the month including charges for violations.
• Manage all utility bills for all PSH units, ensuring bills are paid on time and in full.
• Ensure master leases for PSH are renewed annually and within fair market rates.
• Ensure Liability Insurance for all PSH units are updated and sent to all apartment complexes to prevent charges.
• Performs turnover of units as clients exit the program and conducts inspections.
• Conducts inspections Review participant’s payment history and reconcile with accounting.
• Collect payments from PSH participants.
• Work with Program Director to issue 5 day pay or quit notices as well as 21/30’s for lease term violations.
• Work closely with case managers to ensure lease violations are corrected.
• Work closely with the accounting department to ensure rental payments and utilities are processed correctly and in a timely manner according to contractual requirements.
• Participate in program financial audits.
• Collaborate with Director of Operations; assist with other financial needs as necessary.

Required Skills/Abilities:

• Bachelor’s degree in accounting, business, human services or other similar field or relevant experience.
• Experience working with the homeless population or other vulnerable/marginalized populations.
• Auditing, accounting, and corporate finance experience.
• Rental/property management experience preferred.
• Experience in working with Local and Federal Government contracts.
• Ability to work as part of a multi-disciplinary team.
• Database experience, preferably HMIS.
• Experience developing budgets, tracking budget expenses and financial reports.
• Strong analytical and financial skills.
• Demonstrated experience developing standards and managing processes.
• Proficient with Microsoft Office Suite or related software, including Microsoft Excel.
• Must pass criminal and Child Protective Services background checks.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 50 pounds at times.
• Must be able to attend occasional meetings at other FACETS office locations within Fairfax County, including 3 annual organization-wide fundraising events each year.

Salary Range:

$45,000 – $50,000 annually
FACETS offers a competitive salary commensurate with qualification/experience.

• Paid medical, dental, and vision insurance for full-time employees with competitive family rates and 3 medical plan options.
• Paid Basic Life Insurance with an option to buy additional coverage.
• 403(b) retirement plan options with generous matching.
• Generous leave package for full-time employees: paid annual vacation and sick leave, 11 paid holidays per calendar year plus 3 floating holidays to use within the fiscal year; 12 weeks of maternity leave; paid bereavement leave.
• Flexible Spending Accounts (FSAs) for healthcare and dependent care.
• Long-Term Disability, Short-Term Disability 100% employer paid.
• Free Employee Assistance Program (EAP).
• Reimbursement of work-related expenses including portions of mileage, cell phone and data expenses.
• On-going professional development and training; reimbursement for portions of tuition, training, or (re)certification in areas related to current position.

Everyone at FACETS is driven to make a difference in the lives of our neighbors experiencing homelessness, hunger, and poverty. FACETS is committed to fostering, cultivating, and preserving a culture of respect and belonging. FACETS is an equal opportunity employer with a culturally diverse work environment. Our welcoming community encourages collaboration across programs for our rewarding work.