Financial Empowerment Counselor for Community Impact

GOODWILL INDUSTRIES OF TULSA INC; Bixby (OK); On-site; USD 46,000 - 48,000; Full time

Job summary

GOODWILL INDUSTRIES OF TULSA INC is seeking a Financial Counselor within the Financial Empowerment Center to help Tulsa households achieve financial stability through personalized counseling and education. You will report to the Program Manager in the Mission Department and work as part of a broader team focused on resilience and equitable outcomes.

Responsibilities include assessing client needs, creating action plans, linking wraparound supports, and using the FECBOT system for data entry and

Qualifications

• Bachelor’s degree preferred with two years of relevant work experience in finance, banking, financial education, counseling or social service delivery.
• Knowledge of credit, debt, and money management; savings and investment options; and safe financial products.
• Excellent interpersonal and communication skills.
• Ability to use a client management database and maintain data integrity.
• Willingness to work some evenings and weekends.
• Commitment to confidentiality and safety policies.

Responsibilities

• Assess client needs and develop individual financial action plans.
• Provide one-on-one financial counseling sessions and track client outcomes.
• Refer clients to wraparound supports (benefits, tax preparation) for better outcomes.
• Maintain ongoing relationships to ensure attendance and results.
• Operate and maintain data in the FEC database (FECBOT) and generate weekly reports.
• Complete required counselor training and certifications and adhere to program protocols.
• Represent the FEC at community events and uphold safety standards.

Skills

Bilingual (English + another language)

Credit & money management knowledge

Interpersonal skills

MS Word

MS Excel

MS Outlook

Client management database

Cultural humility

Education

Bachelor’s degree (preferred) with 2 years relevant experience

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

GOODWILL INDUSTRIES OF TULSA INC is seeking a Financial Counselor within the Financial Empowerment Center to help Tulsa households achieve financial stability through personalized counseling and education. You will report to the Program Manager in the Mission Department and work as part of a broader team focused on resilience and equitable outcomes.

Responsibilities include assessing client needs, creating action plans, linking wraparound supports, and using the FECBOT system for data entry and