Financial Educator

US Fertility; Melville (NY); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Tuition assistance

Professional development support

Performance-based bonus opportunities

Paid time off

Paid holidays

Paid parental leave

Life and disability benefits

Fertility Discount Program

Wellness programs

Job summary

US Fertility in Melville, NY is hiring a Financial Educator to help patients navigate benefits, insurance coverage, and payment options. This role works Monday–Friday 8:30 AM–5:00 PM ET within Reproductive Medicine Associates of New York Long Island.

You will verify benefits, educate patients throughout care, and maintain accurate financial records while collaborating with a nationwide physician network.

Qualifications

• 2 to 4 years of medical business office experience.
• Experience reading payer remittance advice.
• Experience working in OB/GYN office is a plus

Responsibilities

• Consult with patients regarding their benefits, coverage and financial options
• Perform aspects of benefit verification and prior authorization
• Provide ongoing financial education and assistance to our patients throughout the continuum of their care, as an educator, advocate, and liaison
• Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information

Skills

Medical billing

Insurance/benefits

Patient interaction

Payer remittance advice

Communication skills

Outlook

Word

Excel

Detail-oriented

Education

Bachelor's degree preferred

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Build What Matters Most—Families, Futures, and Your Career

Enjoy meaningful work while contributing to an organization that changes lives every day. US Fertility, the nation’s leading partnership of physician-led fertility practices, is redefining what it means to build a career in reproductive medicine.

Opportunity Overview

We have an immediate opening for an Financial Educator to join our team at Reproductive Medicine Associates of New York Long Island in Melville, New York.

• Schedule: Monday through Friday, from 8:30 AM to 5:00 PM Eastern Time
• Compensation:$23 to $25 per hour (commensurate with experience)

This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day.

How You’ll Contribute

At US Fertility, collaboration is fundamental to how we work. There is undeniable strength in numbers—and support is always within reach. Whether collaborating with more than 200 highly respected physicians nationwide or partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by a team committed to shared success.

In this role, the Financial Educator will:

• Consult with patients regarding their benefits, coverage and financial options
• Perform aspects of benefit verification and prior authorization
• Provide ongoing financial education and assistance to our patients throughout the continuum of their care, as an educator, advocate, and liaison
• Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information

What You’ll Bring

We’re looking for professionals who bring both technical skill and a deep sense of responsibility to the care experience—individuals who thrive in environments where excellence, empathy, and accountability matter.

Qualifications and Skills Include:

• Minimum 2 to 4 years of medical business office experience, with working knowledge of healthcare billing and collections, insurance/benefits, and patient interaction
• Must have experience reading and understanding payer remittance advice. Includes the ability to differentiate between allowed charges, contractual adjustments, line item denials/reasons, patient responsibility (co-pay, co-insurance, and deductibles), etc.
• Bachelor’s Degree preferred
• Experience working in an OB/GYN office is a plus
• Excellent interpersonal skills required to communicate with departments, employees, physicians, managers, patients, and insurance companies
• Strong oral and written communication skills, independent worker, detailed-oriented, computer savvy
• Proficient with Microsoft programs, specifically Outlook, Microsoft Word and Excel
• High level of customer service essential

More important than any single credential, however, is the right person. Team members who are most successful at US Fertility embrace our mission, live our values, and remain committed to continuous improvement—for themselves, their colleagues, and the patients we serve.

What We Offer

US Fertility is proud to provide a competitive, comprehensive benefits package designed to support our team members—professionally and personally—across all employment types.

Full-Time Employees (30+ hours/week)

• Medical, dental, and vision insurance
• 401(k) with company match
• Tuition assistance and professional development support
• Performance-based bonus opportunities
• Generous paid time off, paid holidays, and paid parental leave
• Life and disability benefits
• Fertility Discount Program
• Employee wellness and recognition programs

Part-Time Employees

• 401(k) with company match
• Performance-based bonus opportunities
• Employee wellness and recognition programs

Per Diem Employees

• 401(k) with company match
• Employee wellness and recognition programs

Our Commitment to Inclusion and Opportunity

US Fertility and its network partners believe that a diverse workforce is essential to fulfilling our mission of expanding patient access to the highest standards of fertility care. We are committed to equitable and inclusive hiring practices that ensure our clinical and operational teams reflect and support the diverse communities and patients we serve.

Across our national footprint, US Fertility is a leader in offering clinical, administrative, and operational career opportunities at locations throughout the United States. We are equally committed to developing individual strengths, promoting from within, and supporting long-term career growth.

This is a moment of growth, innovation, and impact. Take the next step in your career with US Fertility—and help shape the future of fertility care.