Financial Data and Reporting Ops Consultant

Bank of America; Jacksonville (FL); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a detail-oriented professional to enhance financial operations through effective analysis and resolution of complex credit and tax processes. This role involves leading initiatives for process improvements while ensuring compliance with regulatory requirements. You will collaborate with various stakeholders, conduct root cause analysis, and support executive reporting. Join a dynamic team that values diversity and inclusion, where you can grow your career and make a meaningful impact on financial lives. If you thrive in a fast-paced environment and are passionate about driving results, this opportunity is perfect for you.

Qualifications

• 3+ years of experience in financial services or operations.
• Advanced Excel skills including complex formulas and pivot tables.

Responsibilities

• Lead resolution of complex client issues related to tax and credit reporting.
• Develop and implement new processes and procedures for operational efficiency.

Skills

Business Process Analysis

Customer and Client Focus

Reporting

Business Acumen

Critical Thinking

Decision Making

Problem Solving

Prioritization

Process Performance Management

Risk Management

Education

Bachelor's degree in Finance or related field

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

SharePoint

Job description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for the analysis and resolution of highly complex credit and tax operations processes and issues that require coordination of multiple stakeholders to resolve. Key responsibilities include adhering to defined procedures and regulatory requirements while managing projects and initiatives in support of process improvement or updates to procedures. Job expectations include supporting effective coordination across key stakeholder groups, including business controls and governance organizations.

Responsibilities:

• Leads end-to-end resolution of complex client issues and inquiries related to tax and credit reporting, often requiring significant research and engagement of business functional experts.
• Conducts root cause analysis and drives solutions to address organizational challenges and initiatives.
• Performs quality control and analytical support to ensure high performance accuracy.
• Develops and implements new processes and procedures, and modifies existing procedures to ensure they are accurate and up to date.
• Supports operational team projects and production of executive-level reports and presentations for senior management.
• Identifies, facilitates, and supports process improvements, requirements, and initiatives across multiple stakeholders.

Skills:

• Business Process Analysis
• Customer and Client Focus
• Reporting
• Business Acumen
• Critical Thinking
• Decision Making
• Problem Solving
• Prioritization
• Process Performance Management
• Risk Management

Business Description:

Consumer & Wealth Tax Operations (CWTO) is responsible for multiple tax-related functions to support IRS and State regulatory required tax reporting and withholding payments. This position primarily supports Wealth Management and is responsible for metrics tracking and reporting, procedure administration, record retention oversight, as well as support of various other initiatives. The role partners with various teams to ensure accurate capture and reporting of metrics, including metric reporting for executive leadership via Single Process Inventory, NFRR reporting, Capacity plan, and tax season updates. In addition, the role supports various other routines to ensure compliance with enterprise policies and procedures and may lead various initiatives for the department.

Required Skills:

• 3+ years of financial services or operations experience.
• Advanced Excel expertise (complex formulas, pivot tables, etc.).
• Proven ability to perform complex calculations and analysis of data; experience capturing and reporting metrics desired.
• Detail oriented, ability to multi-task effectively.
• Ability to identify and navigate resources and analyze data independently to determine appropriate actions needed.
• Strong risk and control mindset.
• Strong written and verbal communication skills and ability to interact with all levels of management.
• Strong proficiency in Microsoft Office tools (Excel, PowerPoint, Word), SharePoint, and other PC-based applications.
• Self-directed, self-sufficient, strong follow-up skills, is a quick learner, thorough, and detail-oriented.
• Strong organizational skills including the ability to prioritize, manage multiple responsibilities and multi-task effectively.

Desired Skills: N/A

Shift:

1st shift (United States of America)

Hours Per Week:

40