Financial Crimes Analyst

Renasant Bank; Nashville (TN); Sur place; USD 60 000 - 90 000; Plein temps

Résumé du poste

Renasant Bank is seeking a Financial Crimes Analyst to join a team responsible for daily review and monitoring of transactions to prevent and detect fraud. You will work with the Enterprise Fraud Manager to design and implement controls that protect the bank and its customers.

You will assist with development and testing of detection procedures, monitor fraud prevention tools, investigate suspected crimes, and support branch staff and customers through investigation and resolution while ensuring

Qualifications

• High School Diploma or equivalent.
• Minimum of 2 years of job related experience.
• Proficient in Microsoft Office applications (Outlook, Word, Excel).
• Basic understanding of bank security and financial crimes.
• Strong communication skills, verbal and written.
• Knowledge of banking operations and accounting procedures.

Responsabilités

• Assist with the development, implementation and testing of financial crimes detection and prevention procedures and tools.
• Monitor and maintain strategies and tools used to prevent and detect fraud.
• Investigate suspected financial crimes and take swift action to protect the bank and customers.
• Assist the Customer Experience Center and branch personnel with technical aspects of investigations.
• Monitor transactions from various sources: Checks, Debit cards, ACH, Wire transfer, Zelle, Bill payment, External transfer.
• Review activity identified as suspicious and mitigate potential losses.
• Review reports identifying possible kiting or dormant accounts.
• Monitor and respond to fraud-related matters reported by staff, partners, and other institutions.
• Identify and act on accounts with suspicious activity (restriction codes, card blocks).
• Work with law enforcement and regulators on financial crime issues.
• Identify and report operational losses.
• Assist with fraud-related metrics reporting for internal partners.
• Assist with Retail Loss Prevention Rewards Program management.
• Help develop and deliver fraud-related training and communications.
• Perform surveillance research as requested by bank personnel and law enforcement.
• Provide cross-training and backup for departmental duties.
• Perform other related duties as assigned.

Connaissances

Analytical thinking

Communication

Problem solving

Formation

High School Diploma or equivalent

Outils

Microsoft Office

Description du poste

The Financial Crimes Analyst is part of a team that is responsible for the daily review and monitoring of transactions originating from various sources for the purpose of preventing and detecting fraud. The Financial Crimes Analyst will work with the Enterprise Fraud Manager to design and implement controls designed to prevent losses related to fraud in the Company and its customers.

RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER

Responsibilities

• Assist with the development, implementation and testing of financial crimes detection and prevention procedures and tools
• Monitor and maintain strategies and tools used to prevent and detect fraud
• Investigate suspected financial crimes and be assertive by taking swift action to protect the bank’s interest and the customer’s interest
• Assist the Customer Experience Center (CEC) and branch personnel with customer problems related to the technical aspect of the financial crimes investigation and recovery process. When necessary, work directly with customers to resolve related problems.
• Monitor transactions originating from various sources that include, but not limited to:
• Checks
• Debit cards
• ACH
• Wire transfer
• Zelle
• Bill payment
• External transfer
• Review activity identified as suspicious by the various fraud detection systems, software applications, and reports. Work with branch personnel to mitigate possible losses identified in the review.
• Review various reports that identify possible kiting activity, dormant account activity, etc.
• Monitor, investigate and respond to fraud-related matters reported by branch personnel, CEC representatives, other financial institutions, etc.
• Identify and take appropriate and swift action on accounts with suspicious activity, such as placing restriction codes, blocking cards, etc.
• Work with law enforcement and bank regulatory representatives on issues concerning financial crimes
• Identify and report operational losses
• Assist with the reporting of fraud-related metrics for internal analysis and reporting to internal partners
• Assist with the management of the Retail Loss Prevention Rewards Program
• Assist with the development and delivery of fraud-related communication and training
• Perform surveillance research services as requested by bank personnel and law enforcement
• Provide backup and receive cross-training for all departmental duties
• Perform other related duties as assigned

Qualifications

• High School Diploma or equivalent
• Minimum of 2 years of job related experience
• Proficient in Microsoft Office suite of products including Outlook, Word, and Excel
• Basic understanding of bank security and financial crimes
• Knowledge of fundamental arithmetic and basic reconciliation procedures
• Ability to communicate well verbally and in writing
• Knowledge of bank operations, policies, and accounting procedures
• Knowledge of principles of banking
• Ability to work equally well with senior management and staff personnel
• Ability to interact in a professional manner with clients, other employees, examiners, management, third-party vendors, other financial institutions, and law enforcement
• Ability to think logically and analytically to solve problems
• Ability to multi-task and manage quickly developing situations
• Exercise mature judgment with a high degree of integrity and professionalism, sometimes in high stress situations
• Ability to manage problems involving several variables in situations where only limited standardization and/or information exists
• Ability to be an effective contributor in a group setting where multiple points of view are present and decisions need to be made quickly
• Ability to maintain confidentiality in all matters
• Ability to work unsupervised at a proficient and productive rate
• Ability to be flexible and adaptable concerning work hours and job duties
• Ability to travel on a limited basis including overnight travel. This may include use of the employee’s personal vehicle.

Physical Demands

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus.

Work Environment

The Bank’s professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank’s employees, customers, and assets.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word “May”. This job description is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law. This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.