Financial Crime Risk Advisory Operations Manager

Macquarie Bank Limited; Houston (TX); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Wellbeing leave day

Parental leave (20 weeks)

Volunteer leave

Health insurance

401(k)

Hybrid work arrangements

Job summary

Macquarie Bank Limited is seeking an experienced Financial Crime Risk Advisory Operations Manager to lead the operational delivery and governance of its advisory function across the Americas region. The role involves coordinating enquiries, supporting due diligence reviews, and ensuring timely documentation and escalation handling with cross-functional partners.

The candidate will coordinate audits, regulatory reviews and action tracking while contributing to governance forums and quality

Qualifications

• 5+ years in financial services, risk management, compliance or financial crime risk
• Experience supporting governance, risk and regulatory activities
• Strong reporting, dashboards and senior management presentation skills
• Experience coordinating audits and regulatory reviews
• Ability to identify process improvement opportunities

Responsibilities

• Oversee operational delivery and governance of financial crime risk advisory function
• Coordinate enquiries, escalations and ensure timely documentation and tracking
• Support customer due diligence reviews and payment-related enquiries
• Collaborate with stakeholders across the Americas region to drive consistency
• Coordinate internal audits, regulatory reviews and action tracking
• Contribute to governance forums, reporting and quality assurance activities

Skills

Risk management

Stakeholder coordination

Governance documentation

Management reporting

Regulatory awareness

Attention to detail

Tools

MS Office/BI tools

Job description

Where will a career at Macquarie take you?

Financial Crime Risk Advisory Operations Manager

Our team provides financial crime risk advisory support across the Americas region, helping protect our business through effective governance, oversight and risk management. We work closely with risk, compliance and business teams to manage operational enquiries, support customer due diligence activities and coordinate responses to regulatory and audit requirements. Our team is focused on maintaining consistent processes, strong controls and high quality outcomes. We also identify opportunities to improve the way we work and strengthen our governance framework.

We are a global financial services group operating in 30 markets with 57 years of unbroken profitability. At Macquarie, you’re empowered to shape a career that is fulfilling and creates value. You will bring your insights and expertise to the task at hand and feel supported as you make your own kind of impact for a better future.

In this role you will be responsible for the operational delivery and governance of our financial crime risk advisory function. You will coordinate operational enquiries and escalations, helping ensure matters are documented, tracked and resolved effectively. You will support customer due diligence reviews, payment related enquiries and other financial crime risk activities by working closely with stakeholders across the region. You will coordinate internal audits, regulatory reviews and action tracking activities, helping ensure deliverables are completed on time. You will contribute to governance forums, reporting and quality assurance activities, while maintaining procedures and operational documentation. You will also identify recurring themes and opportunities to improve processes, consistency and efficiency across the function. Your work will help ensure our team operates effectively, meets governance obligations and delivers a high standard of risk management support.

• 5+ years’ of experience in financial services, risk management, compliance, financial crime risk or a related control function
• Strong organisational and stakeholder coordination skills, with experience managing multiple priorities and deadlines in a regulated environment
• Experience supporting financial crime, compliance, risk management or other control functions, including operational enquiries and escalations
• Experience preparing procedures, governance documentation, management reporting or other compliance related materials
• Strong attention to detail, with the ability to identify gaps, inconsistencies and opportunities for improvement
• Experience producing reporting, metrics, dashboards and presentations for senior management and governance forums

What we offer

At Macquarie, you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include:

• 1 wellbeing leave day per year and a minimum of 25 days of annual leave
• 20 weeks’ paid parental leave for primary caregivers along with 12 days of paid transition leave upon return to work and 6 weeks’ paid leave for secondary caregivers
• 2 days of paid volunteer leave and donation matching
• Benefits and initiatives to support your physical, mental and financial wellbeing such as medical, prescription drug, dental, and vision insurance; health savings account and dependent day care savings account; life insurance, disability, and other insurance plans; 401(k) and short/long term disability
• Access to our Employee Assistance Program, a robust behavioural health network with counselling and coaching services
• Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
• Recognition and service awards
• Hybrid and flexible working arrangements, dependent on role
• Reimbursement for work from home equipment

Our Risk Management Group works as an independent, and centralised function, responsible for independent and objective review and challenge, oversight, monitoring and reporting in relation to Macquarie’s material risks. We are a global team that aims to manage the risks of today and anticipate the risks of tomorrow. Our divisions include compliance, credit, financial crime risk, market risk, operational risk, aggregate risk and prudential, and central.

Inclusion at Macquarie

We are committed to providing an inclusive environment for all, where different experiences, skills and perspectives are valued and respected. Macquarie provides access to opportunities for all individuals regardless of race, colour, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, genetic information, marital status, gender identity or any other characteristic or circumstance.
We provide reasonable accommodation to individuals who may need support during the recruitment process and employment. If you require an accommodation, please let us know during the application process.