Financial Counselor Office Assistant

adventhealth; Calhoun (GA); On-site; USD 22,000 - 35,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

403(b) retirement plan

Parental leave

Career development

Whole person well-being resources

Mental health resources and support

Pet benefits

Job summary

AdventHealth in Calhoun, GA is seeking a Front Office Coordinator to greet patients, manage check-in/out, and coordinate scheduling within a busy health-care billing environment. You will collect co-pays, handle claims on hold, and direct calls to the appropriate departments, while upholding the mission of our health system.

The role requires at least a High School diploma and 1+ year of front office or billing experience; strong medical terminology and customer service skills are essential.

Qualifications

• Applicant must be able to perform the principal duties and functions of this position in an efficient manner while accurately reflecting the mission of this organization.
• Knowledge of medical terminology and billing requirements for 3rd party payors.

Responsibilities

• Responds to patient inquiries and provides accurate information.
• Performs patient check-in and check-out procedures.
• Schedules and confirms patient appointments.
• Collects co-pays and outstanding balances.
• Answers phone calls and directs them appropriately.
• Handles claims on hold from the CLAIMS WORKLIST.
• Manages calls related to billing and insurance inquiries.
• Processes upfront applications for the extended pay program.
• Processes deposits for upfront collections and payments.
• Rese keys or rescans returned checks as needed.

Skills

Customer service

Medical terminology

Billing knowledge

Communication skills

Education

High School Diploma or Equivalent

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Full Time, 36 hrs

Requires full availability for Mon-Thur 8am-5pm, Fri 8am-12pm

Address:

1035 RED BUD RD NE

City:

CALHOUN

State:

Georgia

Postal Code:

30701

Job Description:

-------------------------------------

Responds to patient inquiries and provides accurate information. Performs patient check-in and check-out procedures. Schedules and confirms patient appointments. Answers phone calls and directs them appropriately. Collects co-pays and outstanding balances from patients. Handles claims on hold from the CLAIMS WORKLIST. Manages calls related to billing and insurance inquiries. Processes upfront applications for the extended pay program. Processes deposits for upfront collections and payments. Rekeys or rescans returned checks as needed. Other duties as assigned.

Knowledge, Skills, and Abilities:

• Applicant must be able to perform the principal duties and functions of this position in an efficient manner while accurately reflecting the mission of this organization. [Required]
• Knowledge of medical terminology and billing requirements for 3rd party payors. [Required]

Education:

• High School Grad or Equiv [Required]

Work Experience:

• 1+ year experience in front office coordination [Preferred]
• 1+ year healthcare billing or follow-up experience preferred. customer service experience [Preferred]

Physical Requirements:

(Please click the link below to view work requirements)

Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$16.05 - $25.67

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.