Financial Counselor

Peak Behavioral Health; Santa Teresa (NM); On-site; USD 28,000 - 33,000; Full time

Job summary

Peak Behavioral Health in Santa Teresa, NM is seeking a Financial Counselor for an onsite role. You will verify benefits, counsel patients on financial obligations, and coordinate upfront collections to support admissions.

Ideal candidates have hospital-admissions and benefits verification experience; psychiatric setting experience is preferred. This is an on-site position with a competitive hourly pay range and benefits.

Qualifications

• High school diploma or equivalent required.
• 2+ years in hospital admissions, collections, and verification of benefits.
• Experience in psychiatric settings preferred.
• Online Admission/Billing systems experience desirable.

Responsibilities

• Verifies benefits on each admission and documents billing details.
• Counsels patients/families on financial obligations, co-pays, deductibles and funding sources.
• Performs upfront collections when appropriate.
• Collects data and prepares reports to track upfront collection activity.
• Responds promptly to insurance benefit verification requests to support admission.
• Documents benefit and eligibility information accurately for staff.
• Reviews explanations of benefits to ensure claims are processed and paid correctly.
• Determines third party and self-pay liability and estimates length of stay.

Skills

Admissions experience

Collections experience

Benefits verification

Billing system

Education

High school diploma or equivalent

Job description

Financial Counselor | Peak Behavioral Health | Santa Teresa, New MexicoAbout the Job:Peak is looking for a Financial Counselor to add to their growing team!Pay Range: $20.00-24.00 hourlyThis position is 100% onsiteCandidates must be in Santa Teresa, NM or surrounding area.Roles and Responsibilities:ESSENTIAL FUNCTIONS:Verifies benefits on each admission and appropriately documents billing system of patient’s financial obligations.Provides financial counseling for patients (or responsible parties) of their financial obligations including education/consent of private pay agreement, explanation of benefits, co-pays and deductible information, etc. to patients and families to assist patients in identifying funding sources; Performs upfront collections when appropriate.Collects data and compiles various/ongoing reports to record and monitor upfront collection data.Responds to all requests for insurance benefit verification in a timely manner to facilitate admission.Completes documentation of all benefit and eligibility information with accuracy and detail and communicates timely to designated staff. Reviews explanation of benefits to ascertain that claim is processed and paid correctly.Accurately determines third party and self-pay liability. Verifies benefits, anticipated length of stay, average program cost to establish correct liability.Prepares written out of pocket estimates and discusses with the patient and/or family.Ensures all patients are “financially secured” as soon as possible but no later than at discharge.Requests credit reports to assist in determining collectability.Collects “Advance Payments” according to guidelines provided.Reviews claims issues utilizing claims clearing house and make corrections as needed and rebill.Completes adjustment forms if any adjustments need to be made to an account and attach all supporting documentation.Manages daily productivity via patient accounting system and productivity reports.Prorates patient accounts and monitors that balance due is in the correct financial class.Maintains appropriate reminder system for follow-up activity.Gathers and interprets data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.Completes monthly re-verification of all current, in-house patients.EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:High school diploma or equivalent required.Two or more years’ prior admissions, collections experience and requests for verification of benefits in a hospital setting required. Psychiatric experience preferred.Prior experience with on-line Admission/Billing system desirable.LICENSES/DESIGNATIONS/CERTIFICATIONS:Not applicable.WORK LOCATION:This position is onsite and is not a remote position.SUPERVISORY REQUIREMENTS:This position is an Individual Contributor.Why Peak Behavioral Health?Peak Behavioral Health offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Peak Behavioral Health is an EOE.Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.