Financial Counselor

ADP, Inc.; Fort Riley (KS); On-site; USD 30,000 - 47,000; Full time

Job summary

ADP, Inc. in Fort Riley, Kansas seeks a Full Time Professional Financial Counselor to assist Service members with the military-to-civilian transition by assessing finances, identifying risks, and helping develop realistic post-transition plans.

You will deliver individual counseling and group instruction using DoD curricula, educate clients on debt, taxes, credit, insurance, and retirement, and coordinate with military and community resources.

Qualifications

• Bachelor’s degree required and credentials in financial counseling preferred.
• Experience delivering both individual counseling and group instruction.
• Ability to work in in-person and virtual environments with strong documentation skills.
• Knowledge of financial readiness, taxes, debt, and benefits for service members and families.

Responsibilities

• Deliver one-on-one financial counseling and group instruction using DoD curricula.
• Assess client readiness, identify risks, and help develop post-transition budgets and plans.
• Educate clients on cash flow, debt, credit, taxes, insurance, and retirement planning.
• Explain financial considerations related to employment, education, relocation, housing, healthcare, and family transitions.
• Provide feedback on required plans and supporting documentation per TAP standards.
• Refer clients to relevant military, government, nonprofit, and community resources.
• Document counseling, assessments, referrals, and completion status in the official system on time.
• Coordinate with Transition Counselors, CIMs, and installation staff for integrated support.
• Support virtual, in-person, mobile, and surge delivery based on regional needs.
• Maintain credentials and complete training and quality reviews.

Skills

Communication skills

Documentation

Confidentiality

Customer service

Education

Bachelor’s degree

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Professional Fort Riley, KS, US

Position Summary

Provides certified financial counseling and instruction to Service members and eligible clients throughout the military-to-civilian transition process. The Financial Counselor helps clients understand their current financial condition, identify risk, develop realistic post-transition financial plans, and make informed decisions regarding income, expenses, credit, debt, taxes, insurance, benefits, and long-term financial readiness.

Location: Fort Riley, Kansas

Key Responsibilities

• Deliver individual financial counseling and group instruction using approved Army and DoD financial readiness curriculum and guidance.
• Assess client financial readiness, identify risk indicators, and help develop practical transition budgets and post-separation financial plans.
• Educate clients on cash flow, debt management, credit, taxes, insurance, emergency savings, retirement, benefits, and changes in military compensation.
• Explain financial considerations associated with employment, education, relocation, housing, health care, and family transitions.
• Provide feedback on required financial plans and supporting documentation in accordance with TAP and Career Readiness Standards.
• Refer clients to appropriate military, Government, nonprofit, and community financial resources when needs exceed the scope of the role.
• Document counseling, instruction, assessments, referrals, and completion status accurately and on time in the designated system of record.
• Coordinate with Transition Counselors, CIMs, installation personnel, and partner organizations to ensure integrated support and continuity of care.
• Support virtual, in-person, mobile, and surge delivery based on regional workload and client demand.
• Maintain professional credentials and complete all required training, quality reviews, and continuing education.

Minimum Qualifications

• Bachelor’s degree from an accredited institution.
• A current nationally recognized financial counseling, planning, coaching, or education certification appropriate to the work.
• At least three years of experience providing financial counseling or advising individuals on financial benefits, resources, budgeting, debt, credit, taxes, or life-cycle financial planning.
• Knowledge of financial readiness fundamentals and financial considerations affecting Service members and families during transition.
• Ability to deliver effective individual counseling and group instruction in both in-person and virtual environments.
• Strong judgment, communication, documentation, confidentiality, and customer service skills.
• Ability to obtain and maintain required Government suitability, installation access, Common Access Card, and system access.

Preferred Qualifications

• AFC®, CFP®, ChFC®, CPA, or another nationally recognized credential relevant to financial counseling or planning.
• Experience supporting military financial readiness, personal financial management, transition assistance, veterans, or military families.
• Knowledge of military compensation, retirement, survivor benefits, VA benefits, education benefits, and post-service financial planning.

Additional Requirements and Working Conditions

• May be assigned as a shared regional or enterprise specialist and provide synchronous virtual services across multiple installations and time zones.
• Must maintain all professional certification and continuing-education requirements throughout employment.

Employment Status:W2 | Full Time | Hourly | Non-exempt

Eligible for a Health & Welfare Stipend in accordance with applicable wage determination.

Eligible to participate in full company benefit program.