Financial Client Services Associate

Benjamin F. Edwards; Sarasota (FL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

401(k) plan

Life insurance

Disability insurance

Paid time off

Job summary

Benjamin F. Edwards in Sarasota, FL seeks a Registered Financial Client Associate to provide comprehensive administrative support to Financial Advisors, handling client service, account research, paperwork, and reporting.

The role partners with Advisors to deliver a seamless client experience in a fast-paced office environment. Responsibilities include assisting with new accounts, maintaining files under compliance, handling inquiries by phone and in person, and supporting prospecting efforts.

Qualifications

• Bachelor’s Degree required or equivalent work experience.
• 2+ years of experience in financial services.

Responsibilities

• Provide client service and support related to check requests, deposits, wiring funds, record-keeping and adjustments.
• Provide quotes and other account-related information to assist clients.
• Accept and enter orders from clients and/or on behalf of the Financial Advisor(s).
• Assist Financial Advisor(s) with opening new accounts and sending required documents to clients.
• Interact daily with clients by phone and in person to handle inquiries and schedule appointments.
• Research and resolve account problems and missing documents; initiate corrective actions.
• Create, prepare and review daily client reports for Financial Advisors.
• Act as liaison between Branch and Home Office for projects and issues.
• Assist Advisors with prospecting new clients through mailings and seminars.
• Maintain files per firm and regulatory guidelines.
• Perform scanning, organizing, scheduling, and general administrative duties.

Skills

Microsoft Office

Detail oriented

Organization & multitasking

Team player

Excellent communication

Discretion with confidential info

Education

Bachelor’s degree or equivalent work experience

Job description

Benjamin F. Edwards in Sarasota, FL seeks a Registered Financial Client Associate to provide comprehensive administrative support to Financial Advisors, handling client service, account research, paperwork, and reporting.

The role partners with Advisors to deliver a seamless client experience in a fast-paced office environment. Responsibilities include assisting with new accounts, maintaining files under compliance, handling inquiries by phone and in person, and supporting prospecting efforts.