Financial Center Teller - Watauga Location

Fort Worth Hispanic Chamber of Commerce; Watauga (TX); In loco; USD 30.000 - 42.000; Tempo pieno

Descrizione del lavoro

EECU is seeking a Financial Teller for our Watauga location, offering a welcoming center experience and connecting members with the right products and services. You will support members through teller transactions and build lasting relationships that promote loyalty.

The successful candidate will handle deposits and cash handling with accuracy, communicate effectively, and thrive in a fast-paced environment while meeting branch goals.

Competenze

• 1-2 years in retail/financial services with focus on service and relationship-building.
• Experience handling cash daily with ability to balance accurately.
• Strong communication and professional engagement with members.
• Enthusiasm, ownership, and accountability.
• Ability to thrive in a fast-paced environment while prioritizing multiple tasks.
• Good listener who is approachable, empathetic, and solutions-focused.
• Solid computer, math, and written communication skills.
• High school diploma or equivalent required.

Mansioni

• Deliver a friendly, helpful, and consistent member experience in every interaction.
• Provide a complete service and sales experience that supports member needs and monthly goals.
• Perform teller transactions including deposits, withdrawals, check cashing, and other member service functions.
• Identify and resolve operational issues with accuracy and care.
• Support marketing initiatives within the branch.
• Build rapport with members through excellent service and personalized support.
• Provide lobby coverage by greeting members and routing inquiries to the appropriate team.

Conoscenze

Cash handling

Customer service

Communication skills

Multitasking

Attention to detail

Written communication

Basic math

Formazione

High school diploma or equivalent

Descrizione del lavoro

Looking for a role with a strong culture, meaningful member interaction, and great benefits? EECU is seeking a Financial Teller for our Watauga location. In this role, you’ll help create a welcoming financial center experience while connecting members with the right products, services, and solutions for their needs.

At EECU, excellent service starts with understanding our members. As a Financial Center Consultant I, you’ll support members through teller transactions, provide guidance on EECU products and services, and build sincere relationships that help create lifelong members.

What You’ll Do

• Deliver a friendly, helpful, and consistent member experience in every interaction.
• Provide a complete service and sales experience that supports member needs and contributes to monthly sales goals.
• Perform a wide range of teller transactions, including deposits, withdrawals, check cashing, and other member service functions.
• Help identify and resolve operational issues with accuracy, professionalism, and care.
• Proactively support marketing initiatives within the branch.
• Build strong rapport with members by providing excellent service and personalized support.
• Provide lobby coverage by greeting members, answering calls, and connecting members with the appropriate team member or resource.

What We’re Looking For

• One to two years of experience in a retail, financial services, or customer-facing environment with a focus on excellent service and relationship-building.
• Experience handling cash daily, with the ability to balance accurately without overages or shortages.
• Strong communication skills and the ability to engage comfortably and professionally with members.
• Enthusiasm, professionalism, ownership, and accountability.
• Ability to thrive in a fast-paced environment while prioritizing multiple tasks each day.
• A good listener who is approachable, empathetic, and solutions-focused.
• Relevant computer skills, solid math skills, and strong written communication skills.
• High school diploma or equivalent required.

Schedule

• This is a full-time/on-site position.
• Candidates must be available Monday–Friday between 7:30 a.m. and 6:15 p.m. and Saturdays from 8:30 a.m. to 1:30 p.m.

Employment Requirements

EECU will, in compliance with applicable law, evaluate an applicant’s credit history. Only applicants with good credit history will be considered for open positions. If offered a position with EECU, candidates must successfully clear a background check, including employment verification, criminal history, and drug screening.

Why EECU?

For more than 92 years, Fort Worth-based EECU has been committed to providing members A Better Way of Banking. Today, EECU is one of the largest credit unions in Texas, with more than $4.5+ billion in assets with 22 financial centers across North Texas. In the true spirit of the credit union philosophy of “people helping people,” EECU has been recognized nationally as one of “America’s Best Credit Unions” by Newsweek and a “Best-In-State Credit Union” by Forbes. Our charitable initiatives were honored by PR Daily with the “Community-Nonprofit Partnership” award. Regionally we were recognized by the Dallas Morning News, the Dallas Business Journa l, 76107 Magazine, Frisco Style Magazine, the Fort Worth Star-Telegram, Living Magazine recognized us as the “Best Credit Union in Arlington/Mansfield, Coppell/Mansfield, Frisco/Plano, Keller, and Southlake/Colleyville.”

Equal Opportunity Employer

EECU is an Equal Opportunity Employer, including veterans and individuals with disabilities. We do not discriminate against applicants based on veteran status, disability, or any other legally protected status.

Compliance Expectations

This position is responsible for complying with all applicable federal and state rules and regulations, including but not limited to the Bank Secrecy Act, Anti-Money Laundering requirements, Bank Bribery Act, NCUA Privacy Regulations, Reg DD, Reg E, Reg CC, Reg Z, Reg B, FCRA/FACTA, and the Servicemembers Civil Relief Act. Initial and ongoing annual Bank Secrecy Act training is required.