Financial Center Teller (Part Time) Granbury Acton, Texas

SouthState Bank; Granbury (TX); On-site; USD 30,000 - 40,000; Part time

Job summary

SouthState Bank is seeking a part-time Financial Center Teller in Granbury, Texas. The role involves providing excellent customer service through accurate financial transaction processing and identifying sales opportunities. Candidates should have a high school diploma, sales experience, and strong interpersonal skills to thrive in a dynamic banking environment.

Qualifications

• High school diploma or GED required.
• Minimum of 6 months experience in sales and customer service.
• Strong interpersonal and communication skills.

Responsibilities

• Process financial transactions accurately and efficiently.
• Assist customers with account services and inquiries.
• Meet customer service expectations and generate loyalty.

Skills

Customer relation skills

Attention to detail

Communication skills

Organizational skills

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Financial Center Teller (Part Time) Granbury Acton, Texas

Join to apply for the Financial Center Teller (Part Time) Granbury Acton, Texas role at SouthState Bank

Financial Center Teller (Part Time) Granbury Acton, Texas

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Join to apply for the Financial Center Teller (Part Time) Granbury Acton, Texas role at SouthState Bank

As a leading bank, SouthState has been providing financial solutions to individuals, families, and businesses for more than 100 years.

SouthState team members strive to create remarkable experiences while building meaningful and lasting relationships. We are proud to be a reflection of the communities we serve, and our team members share core values that make SouthState a great place to bank, and a great place to work.

The purpose of the Financial Center Teller position is to provide quality service to customers through efficient and accurate financial transaction processing as well as identify sales opportunities direct or referred.

Responsibilities:

Assist customers by processing a variety of financial transactions quickly with minimal or no errors according to established Bank policies and procedures

• Provide account services to customers by receiving deposits, verifying cash and endorsements, cashing checks, accepting savings deposits and withdrawals
• Verify customer identity, endorsements, and signatures while maintaining alertness for forgeries, stop payments, fraudulent items, and false identification
• Balance cash drawer daily in accordance with established policies and procedures
• Perform specialized tasks such as official checks, cash advances, coin sorting
• Accept loan payments
• Process night depository bag deposits
• Answer Inquiries regarding checking and savings accounts and other bank related products
• Resolves issues with customer accounts
• Assist with balancing vault and ATM
• Admit customer to safe deposit box as needed
• Consistently meet customer service expectations by offering excellent service, including greeting customers, smiling, using their name and building rapport with customers designed to generate customer loyalty
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
  
  
  

Actively participate in meeting financial center growth initiatives offering referrals and services to new and existing clients

• Participate in weekly coaching sessions with financial center leadership
• Actively serve as a team player involved in achieving financial center goals
• Promote, cross sell, and assist customer with basic questions regarding bank products and services
• Explain, promote and refer bank products and services to customers
  
  
  

Qualifications:

Education Requirements

• High school diploma or equivalent education certificate (GED)
  
  
  

Minimum Experience

• Minimum of 6 months of experience in a sales and service environment involving cash handling and face-to-face customer service interaction.
  
  
  

Knowledge, Skills, & Abilities

• Ability to complete routine transactions with limited supervision
• Strong organizational, interpersonal, communication, and customer relation skills
• Attention to detail and mental concentration for accurately performing tasks
• Ability to balance multiple tasks simultaneously
• Ability to handle frequent interruptions
• Ability to follow standard operating policies and procedures
• Proven ability to identify customer needs and tailor features and benefits of products/services to customers with differing needs
• Ability to make personal connections, engage and educate customers, ask open-ended questions and use listening skills to establish trust and build lasting customer relationships
• Computer proficiency with working knowledge of Microsoft Office Suite applications, required
• Ability to adapt to changing work environment
• Ability to work during branch hours of operation
• Effective time management
• Excellent interpersonal and communication skills
• Strong team player
• General knowledge of Bank Secrecy Act and OFAC related responsibilities in the performance of daily operations to ensure adherence to bank policies and compliance with all regulatory requirements
• Position requires lifting, carrying, or moving heavy items. Must be able to lift up to 25 lbs.
• May be required to sit or stand for long periods of time

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Finance and Sales

• Industries

  Banking

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