Financial Center Manager - Summit (Spanish Speaking Preferred)

Fifth Third Bank; Summit (IL); On-site; USD 44,000 - 84,000; Full time

Job summary

An established industry player is seeking a Financial Center Manager to lead and develop a team while enhancing customer relationships. This role includes comprehensive training in operations, sales, and management, preparing candidates for a dynamic career in banking. The ideal candidate will possess strong consultative selling skills and a passion for customer service. They will be responsible for fostering a collaborative team culture and ensuring a memorable customer experience. Join a company that values hard work and offers a competitive compensation package along with comprehensive benefits to support your well-being.

Benefits

Comprehensive Medical Coverage

Dental Coverage

Vision Coverage

401(k) Plan with Employer Match

Employee Stock Purchase Plan

Flexible Paid Time Off

Comprehensive Leave Programs

Mental and Physical Wellness Benefits

Qualifications

• Strong consultative selling and customer relationship skills are essential.
• Leadership experience in a sales environment is preferred.

Responsibilities

• Complete onboarding and training to prepare for the Financial Center Manager role.
• Proactively identify financial needs and recommend appropriate solutions.

Skills

Consultative Selling Skills

Customer Relationship Management

Sales Activities Coaching

Financial Analysis

Spanish Speaking

Education

College Degree

2+ Years Leadership Experience

Job description

Make banking a Fifth Third better

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

The Financial Center Manager will participate in a comprehensive, customized on-boarding and education program. This includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred and Sales & Operations Management. The role will provide a robust learning approach for successful candidates to prepare for a Financial Center Manager role. After successful completion of the training program, the FCMA role will be placed in a Financial Center.

ESSENTIAL DUTIES & RESPONSIBILITIES:

1. Complete FCMA roadmap as intended and all onboarding activities from day one to program completion, including the successful completion of a Consultative Selling Skills Certification.
2. Become proficient at deepening Consumer and Small Business customer relationships by providing a memorable customer experience.
3. Gain knowledge, demonstrate and maintain a working knowledge of Fifth Third's products, services processes, and internal resources to stay informed, guide and lead the team.
4. Become skilled at the consultative sales process to proactively identify the financial needs of current or prospective customers and recommend the appropriate solutions to meet those needs.
5. Understand how to develop an integrated book of business strategy in which all customers, through all channels, have a Financial Needs Assessment (FNA) and are assigned to the best banker for proactive ongoing support.
6. Learn how to source, develop, coach and lead a team that reinforces our Core Values and business strategies.
7. Learn to cultivate a One Bank culture that proactively collaborates with business partners.
8. Participate in activities that benefit the communities we serve.
9. Follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures, modeling the ethical behavior expected from every employee.
10. Additional duties as assigned.

SUPERVISORY RESPONSIBILITIES:

Assist in providing employees timely, candid and constructive feedback; assist in the development of employees to their full potential and provide challenging opportunities that enhance employee career growth; recognize and reward employees for accomplishments.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

1. Spanish Speaking Preferred
2. College degree or two (2) or more years of leadership experience in a sales environment.
3. Ability to professionally represent Fifth Third Bank in verbal and written communication.
4. Capable of analyzing credit and financial information.
5. Ability to successfully execute and coach sales activities.
6. Exhibits business acumen.
7. Demonstrated ability in making sound decisions.
8. This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration.

WORKING CONDITIONS:

1. Normal office environment.
2. Extended viewing of computer screens.
3. Periodic travel within the Bancorp footprint to attend meetings and/or training.

At Fifth Third Bank, we understand the importance of rewarding our employees for their hard work and dedication, therefore, our Total Rewards offering includes a differentiated compensation package and comprehensive benefits.

Benefits:

Our benefits programs are designed to support the health, happiness, and financial well-being of our employees and their families. Your benefits will include access to comprehensive medical, dental, and vision coverage, a 401(k) plan and employee stock purchase plan that both offer a generous employer match, flexible paid time off, comprehensive leave programs, and unique benefits to support your overall mental and physical wellness. For additional details, please contact your recruiter.

We offer a competitive base salary that is reflective of the range of salary levels for all roles within this pay grade across the US. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.

Financial Center Manager - Summit (Spanish Speaking Preferred)

Total Base Pay Range 44,300.00 - 83,700.00 USD Annual

LOCATION -- Summit, Illinois 60501

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.