Financial Center Manager: Lead Growth & Customer Experience

Univest Financial Corp; Easton (Northampton County); On-site; USD 70,000 - 86,000; Full time

Benefits offered by this job

Health Insurance

401(k) plan with employer match

Paid Time Off

Short Term Disability

12 holidays

Commissions

Tuition reimbursement

Wellness programs

Employee discounts

Job summary

Univest Financial Corp seeks a Financial Center Manager in Easton, PA to lead daily branch operations, coach staff, and drive sales with a customer-first mindset. You will partner across the business to promote sound banking practices and help communities thrive, including involvement in civic activities.

The role emphasizes leadership, financial knowledge, and community engagement at Univest’s Easton location, with a focus on delivering exceptional customer experiences.

Qualifications

• High school diploma or GED required.
• NMLS registration within regulated guidelines.
• Strong written, verbal and organizational skills.
• Demonstrated leadership and sales performance.
• Experience with MS Office Suite.
• Community/non-profit involvement.

Responsibilities

• Lead daily branch operations and support your team.
• Develop sales and acquisition strategies.
• Coach staff and manage performance and career paths.
• Build and maintain customer relationships.
• Ensure regulatory compliance and Univest Code of Conduct.
• Represent the bank in community events and functions.
• Identify new business opportunities and partnerships.
• Monitor branch profitability.

Skills

Sales experience

Customer service

Leadership

Communication skills

Organizational skills

MS Office

Community involvement

Education

High school diploma or GED

NMLS registration

Tools

MS Office Suite

Job description

Univest Financial Corp seeks a Financial Center Manager in Easton, PA to lead daily branch operations, coach staff, and drive sales with a customer-first mindset. You will partner across the business to promote sound banking practices and help communities thrive, including involvement in civic activities.

The role emphasizes leadership, financial knowledge, and community engagement at Univest’s Easton location, with a focus on delivering exceptional customer experiences.