Financial Center Manager Assoicate (Town Commons)

Fifth Third Bank, N.A.; Charlestown (MD); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading bank is seeking a Financial Center Manager Associate to participate in a comprehensive onboarding program. This role involves enhancing customer relationships, developing sales skills, and leading a team to achieve business goals. Candidates should have strong communication and leadership skills, along with a college degree or relevant experience.

Qualifications

• College degree or leadership experience in a sales environment.
• Professional verbal and written communication skills.

Responsibilities

• Complete onboarding activities and Consultative Selling Skills Certification.
• Deepen customer relationships and provide memorable experiences.
• Develop consultative sales skills and implement business strategies.

Skills

Communication

Leadership

Sales

Business Acumen

Education

College degree

Two or more years of leadership experience

Job description

Make banking a Fifth Third better

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

The Financial Center Manager will participate in a comprehensive, customized onboarding and education program. This includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred, and Sales & Operations Management. The role provides a robust learning approach to prepare successful candidates for a Financial Center Manager role. After completing the training, the FCMA will be placed in a Financial Center.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Complete the FCMA roadmap and all onboarding activities from day one to program completion, including the Consultative Selling Skills Certification.
• Deepen Consumer and Small Business customer relationships by providing a memorable customer experience.
• Gain and maintain knowledge of Fifth Third's products, services, processes, and resources to guide and lead the team effectively.
• Develop consultative sales skills to identify customer needs and recommend appropriate solutions.
• Implement an integrated book of business strategy, ensuring all customers receive a Financial Needs Assessment (FNA) and are assigned to the appropriate banker.
• Source, develop, coach, and lead a team that embodies our Core Values and business strategies.
• Cultivate a One Bank culture through proactive collaboration with business partners.
• Participate in community-beneficial activities.
• Follow the Bancorp Code of Business Conduct and Ethics, modeling ethical behavior.
• Perform additional duties as assigned.

SUPERVISORY RESPONSIBILITIES:

Assist in providing timely, candid, and constructive feedback to employees, support their development, recognize achievements, and provide challenging growth opportunities.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES:

• College degree or two or more years of leadership experience in a sales environment.
• Professional verbal and written communication skills to represent Fifth Third Bank.
• Ability to analyze credit and financial information.
• Proven success in executing and coaching sales activities.
• Strong business acumen.
• Sound decision-making skills.
• Must be registered with S.A.F.E. Act through NMLS at employment.

WORKING CONDITIONS:

• Standard office environment.
• Extended periods of computer use.
• Periodic travel within the Bancorp footprint for meetings and training.

Financial Center Manager Associate (Town Commons) LOCATION — Lake Worth, Florida 33467

Fifth Third Bank, National Association, promotes an engaged and inclusive culture and is committed to equal employment opportunity for all, regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military or veteran status, or other protected status.