Financial Center Manager Associate - Northfield

Fifth Third Bank; Evansville (IN); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player in banking is seeking a Financial Center Manager Associate to join their dynamic team in Evansville. This role is designed for individuals ready to embark on a comprehensive training program that encompasses various aspects of banking operations, sales, and customer service. The successful candidate will gain invaluable experience in consultative selling and customer relationship management while developing leadership skills. This is a unique opportunity to grow within a supportive and inclusive culture that values employee development and community engagement.

Qualifications

• Must have a college degree or 2+ years of leadership experience in sales.
• Ability to analyze credit and financial information is essential.

Responsibilities

• Complete onboarding and training for the Financial Center Manager role.
• Develop and lead a team that aligns with company values.
• Cultivate customer relationships and provide a memorable experience.

Skills

Leadership

Sales Skills

Customer Relationship Management

Consultative Selling

Analytical Skills

Education

College Degree

2+ Years Leadership Experience

Job description

Make banking a Fifth Third better

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:
The Financial Center Manager will participate in a comprehensive, customized on-boarding and education program. This includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred and Sales & Operations Management. The role will provide a robust learning approach for successful candidates to prepare for a Financial Center Manager role. After successful completion of the training program, the FCMA role will be placed in a Financial Center.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Complete FCMA roadmap as intended and all onboarding activities from day one to program completion, including the successful completion of a Consultative Selling Skills Certification
• Become proficient at deepening Consumer and Small Business customer relationships by providing a memorable customer experience
• Gain knowledge, demonstrate and maintain a working knowledge of Fifth Third's products, services processes, and internal resources to stay informed, guide and lead the team
• Become skilled at the consultative sales process to proactively identify the financial needs of current or prospective customers and recommend the appropriate solutions to meet those needs
• Understand how to develop an integrated book of business strategy in which all customers, through all channels, have a Financial Needs Assessment (FNA) and are assigned to the best banker for proactive ongoing support
• Learn how to source, develop, coach and lead a team that reinforces our Core Values and business strategies
• Learn to cultivate a One Bank culture that proactively collaborates with business partners
• Participate in activities that benefit the communities we serve
• Follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures, modeling the ethical behavior expected from every employee
• Additional duties as assigned
  

SUPERVISORY RESPONSIBILITIES:
Assist in providing employees timely, candid and constructive feedback; assist in the development of employees to their full potential and provides challenging opportunities that enhance employee career growth; recognize and reward employees for accomplishments.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• College degree or two (2) or more years of leadership experience in a sales environment
• Ability to professionally represent Fifth Third Bank in verbal and written communication
• Capable of analyzing credit and financial information
• Ability to successfully execute and coach sales activities
• Exhibits business acumen
• Demonstrated ability in making sound decisions
• This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration.
  

WORKING CONDITIONS:

• Normal office environment.
• Extended viewing of computer screens.
• Periodic travel within the Bancorp footprint to attend meetings and/or training.

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Financial Center Manager Associate - Northfield LOCATION -- Evansville, Indiana 47725

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.