Financial Case Coordinator - ENT, Highlands Ranch

University of Colorado; Aurora (IL); On-site; USD 43,000 - 52,000; Full time

Job summary

A leading medical institution is looking for a Financial Case Coordinator to manage financial matters for patients. This role requires excellent communication skills and experience in a medical office setting. The coordinator will assist patients with insurance processes and ensure timely communication with medical teams and insurers. Join a dynamic team dedicated to providing exceptional patient care and enjoy a comprehensive benefits package.

Benefits

Medical: Multiple plan options

Dental: Multiple plan options

Disability Insurance

Life Insurance

Vision Insurance

Retirement 401(a) Plan

Paid Time Off

Vacation Days: 22/year

Sick Days: 15/year

Tuition Benefit

Qualifications

• 2+ years of medical office experience in a patient/client-facing environment.
• Understanding of healthcare billing, collections, and insurance processes.

Responsibilities

• Manage and coordinate financial matters with patients and insurers.
• Ensure clear communication around insurance verification and coverage issues.

Skills

Customer Service

Communication

Organizational Skills

Education

High School Diploma or GED

Bachelor’s degree

Tools

EPIC

Job description

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University of Colorado Anschutz Medical Campus

Department: Community Practice

Job Title: Financial Case Coordinator - ENT, Highlands Ranch

Position #: 00809514 – Requisition #: 36866

Job Summary:

The Financial Case Coordinator is responsible for managing and/or coordinating all financial matters with patients, insurers, referring and attending physicians, nurse coordinators, social workers, and other stakeholders.Complies with established company policies and procedures, HIPAA Privacy Rules, and the University of Colorado School of Medicine Confidentiality Policy. Ensures clear and timely communication around insurance verification, authorization of service, potential coverage issues, payer requirements, financial counseling, and resolution of problems.

Key Responsibilities:

• Communicates with the medical team, patients, families, and insurance companies, all pertinent information regarding authorizations and coverage options in cases where the benefits may not be sufficient.
• Assists the patient in applying for any federal or state programs (e.g., Medicaid, drug assistance programs) as needed.
• Monitors insurance status and updates benefits and authorizations as needed due to patient changes or insurance requirements.
• Uses eligibility systems, online websites, or phone calls to determine insurance benefits and precertification requirements.
• Assists patients with the coordination of benefits as appropriate.
• Provides estimates to patients and the healthcare team as requested.
• Generates insurance verification and precertification reports daily and follows up accordingly.
• Maintains patient accounts by obtaining, recording, and updating personal financial and insurance information.
  
  

Work Location:

Onsite– this role is expected to work onsite and is located in Highlands Ranch, CO.

Why Join Us:

Community Practice Medicine, housed within the School of Medicine at the University of Colorado, is seeking trained medical professionals to join our growing team. With clinics spanning from Longmont to Castle Rock, we offer a wide variety of opportunities. Specialty areas include, but are not limited to: Orthopedics, Vascular Surgery, OBGYN, Internal Medicine, Urology, Psychiatry, and many more!

The University of Colorado Anschutz Medical Campus is a public education, clinical, and research facility serving 4,500 students and a world-class medical destination at the forefront of life-changing science, medicine, and healthcare. CU Anschutz offers more than 42 highly rated degree programs through 6 schools and colleges and receives over $500 million in research awards each year. We are the single largest health professions education provider in Colorado, awarding nearly 1,450 degrees annually. Powered by our award-winning faculty, renowned researchers, and a reputation for academic excellence, the CU Anschutz Medical Campus drives innovation from the classroom to the laboratory to the delivery of unparalleled patient care.

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation, and sick leave! The University of Colorado offers an excellent benefits package, including:

• Medical: Multiple plan options
• Dental: Multiple plan options
• Additional Insurance: Disability, Life, Vision
• Retirement 401(a) Plan: Employer contributes 10% of your gross pay
• Paid Time Off: Accruals over the year
• Vacation Days: 22/year (maximum accrual 352 hours)
• Sick Days: 15/year (unlimited maximum accrual)
• Holiday Days: 10/year
• Tuition Benefit: Employees have access to this benefit on all CU campuses
• ECO Pass: Reduced rate RTD Bus and light rail service
  
  

There are many additional perks & programs with the CU Advantage.

Qualifications:

Minimum Qualifications:

• High School Diploma or GED
• 2+ years of medical office experience in a patient/client-facing environment
• Substitution: A combination of education and related technical/paraprofessional experience may be substituted on a year-for-year basis.
  

Preferred Qualifications:

• Bachelor’s degree
• Working knowledge of healthcare billing, collections, and insurance processes
• Excellent customer service, interpersonal, and communication skills
• Understanding of patient registration and insurance processes
• Understanding of financial and patient account processes, including payer remittance activities
• Understanding of HIPAA practices and patient confidentiality
• EPIC experience
• Bilingual, Spanish-speaking
  
  

Conditions of Employment:

• Current Basic Life Support (BLS) for Healthcare Providers issued by the American Heart Association or American Red Cross healthcare provider level CPR certification or certification
• Must be able to work in person
• Must be able to travel to alternate locations as assigned
  
  

Knowledge, Skills, and Abilities:

• Strong organizational and personal skills; must have strong work ethic
• Strong communication skills, both written and verbal
• Ability to maintain a positive attitude with clients, employees, and management
• Ability to work quickly, individually, and as part of a team
• Ability to read, analyze, and interpret policies, documents, and regulations
• Must be detail-oriented and maintain excellent organizational skills
• Must be tech savvy (ability to understand, apply, and benefit from technology)
  
  

How to Apply:

For full consideration, please submit the following document(s):

• A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position
• Curriculum vitae / Resume
• Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address
  
  

Questions should be directed to: Janelle Mitton, [e-mail]

Screening of Applications Begins:

Immediately and continues until the position is filled. Best consideration will be given to those who apply within one month of posting.

Anticipated Pay Range:

The starting salary range (or hiring range) for this position has been established as

$43,700 to $51,042.

The above salary range (or hiring range) represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans, and retirement contributions that add to your bottom line.

Total Compensation Calculator: http://www.cu.edu/node/153125

Equal Employment Opportunity Statement:

The University of Colorado (CU) is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing non-discrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply.

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at [e-mail] .

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine-preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety-sensitive job duties, you must enroll in the occupational health medical surveillance program.

University Staff

Job Category

Administrative Support and Related

Primary Location

Aurora

Department

U0001 -- Anschutz Med Campus or Denver

Schedule

Full-time

Posting Date

May 14, 2025

Unposting Date

Ongoing

Posting Contact Name

Janelle Mitton

Posting Contact Email

[e-mail]

Position Number

00809514

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Higher Education

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