Financial Assistance Supervisor

AdventHealth; Florida; On-site; USD 55,000 - 103,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave: 4 Weeks 100% Paid

Career Development

Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth in Maitland, FL is seeking a leader to oversee day-to-day operations of revenue cycle teams and drive performance improvements.

The role requires supervisory experience within a revenue cycle setting, strong discretion for confidential discussions, and proficiency in Microsoft Office along with analytical thinking.

Qualifications

• Serves as hospital liaison for patient and family, especially in the absence of the patient representative.
• Willingness to work as part of a management team, with supervision experience or training.
• Uses discretion when discussing personnel/patient related issues that are confidential in nature.
• Is responsive to the ever-changing matrix of hospital needs and acts accordingly.
• Self-motivator, well organized, critical/analytical thinker.
• Proficient in Microsoft Office products and performance of basic math functions, able to communicate effectively with patients, families, physicians and leadership.

Responsibilities

• Assists with system oversight of the day-to-day operations of assigned teams.
• Assists in developing and reviewing the teams and their performance.
• Assists in the development and monitoring of work guidance and performance measures to meet goals for delivery of service.
• Adheres to Corporate Compliance Plan and to all rules and regulations of applicable local, state, and federal agencies and accrediting bodies.
• Actively participates in outstanding customer service and maintains respectful relationships with all.
• Performs other duties as assigned.

Skills

Hospital liaison

Supervisory experience

Confidential discussions

Adaptable to hospital needs

Microsoft Office proficiency

Analytical thinker

Education

Associate degree

Tools

Microsoft Office

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

2600 LUCIEN WAY

City:

MAITLAND

State:

Florida

Postal Code:

32751

Job Description:

• Assists with system oversight of the day-to-day operations of assigned teams.
• Assists in developing and reviewing the teams and their performance.
• Assists in the development and monitoring of work guidance and performance measures to meet goals for delivery of service.
• Adheres to Corporate Compliance Plan and to all rules and regulations of all applicable local, state, and federal agencies and accrediting bodies.
• Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
• Performs other duties as assigned.

Knowledge, Skills, and Abilities:

• Serves as hospital liaison for patient and family in the absence of the patient representative [Required]
• Willingness to work as part of a management team, with supervision experience or training [Required]
• Uses discretion when discussing personnel/patient related issues that are confidential in nature [Required]
• Is responsive to the ever-changing matrix of hospital needs and acts accordingly [Required]
• Self-motivator, well organized, critical/analytical thinker [Required]
• Proficient in Microsoft Office products and performance of basic math functions, capability of communicating effectively and professionally with our patients, patient family members, physicians and leadership. [Required]

Education:

• Associate [Required]

Field of Study:

• in Business, Healthcare or related field

Work Experience:

• 1+ year lead or supervisory experience [Required]
• 3+ years of experience in a revenue cycle department or a related field, such as, registration, finance, collections, customer service, medical, or contract management with a minimum of two years working collections on hmo, ppo or government claims [Required]
• 2+ years of experience working with various assistance programs including but not limited to dcf, ssa or ahca enrollments [Preferred]

Physical Requirements: (Please click the link below to view work requirements)

• Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$55,224.00 - $102,731.20

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:

https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.