Financial Assistance Advisor

ECPI University; North Charleston (SC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Tuition scholarship for employees and

Medical and dental plans

401(k) with employer contributions

Job summary

ECPI University is seeking a Financial Aid Advisor at its North Charleston, SC campus. You will guide students through financial aid options, determine eligibility, and award packages in accordance with federal, donor, and institutional guidelines.

The role requires strong communication, data analysis, and the ability to work under deadlines. Join a team dedicated to student success, offering stability, growth, and comprehensive benefits including tuition scholarships for employees and family

Qualifications

• Bachelor’s degree preferred; 2–3 years of related experience.
• Experience with financial aid processes and eligibility.
• Strong Microsoft Office and CampusVue proficiency.
• Excellent written and verbal communication; team-oriented.

Responsibilities

• Advise students on methods to pay for education and aid eligibility.
• Collect and analyze financial data to determine aid awards.
• Evaluate documentation and adjust costs or dependency status as needed.
• Answer questions from students, parents, or guardians about programs.
• Review reports to verify continued aid eligibility and notify changes.
• Interface with students, lenders, and staff to resolve concerns.

Skills

Microsoft Office

CampusVue

AI tools

Oral and written communication

Organizational and analytical skills

Adaptability to new methods

High-pressure environment

Customer service

Teamwork and independence

Education

Bachelor’s degree preferred

2–3 years related experience

Equivalent combination of education/experience/training

Tools

CampusVue

Job description

Overview

This is not a Remote position. This position is based at our North Charleston, SC campus location.

Transform your Career at ECPI University

Since 1966, ECPI University’s employees have been dedicated to helping students achieve their academic and career goals through our unique education model. Our culture is to prioritize our students’ success through the support of our dynamic team and industry focused curriculum.

ECPI University provides a stable work environment, with professional growth opportunities, and competitive benefits. If you are interested in joining us in making a difference in students’ lives, we would love to hear from you to discuss the opportunity.

Benefits of Employment

ECPI University provides comprehensive benefits, some of which are highlighted below:

• Tuition scholarship program available to employees and their immediate family members after 90 days of employment
• Competitive compensation and medical/dental benefit plans
• 401(k) participation with possible employer contributions

Responsibilities

• Advises students about methods to pay for their education, financial aid eligibility, application procedures, financial assistance programs, costs, indebtedness, money management and financial planning; individualizes information to the particular needs and situation of the student.
• Collects and/or analyzes financial data on students to determine financial aid eligibility and makes awards within federal, donor and/or institutional guidelines.
• Evaluates unusual/mitigating circumstance documentation or information provided by the student; exercises judgment by making adjustments or revisions to costs, contribution, need or dependency status as exceptions to the prescribed process.
• Answers questions, inquiries or requests from students, parents, or guardians in person or in writing regarding financial aid programs and eligibility.
• Analyzes system generated reports such as grades and enrollment status or award status to verify continued compliance and eligibility of students receiving aid under federal and institutional guidelines; notify students of changes in eligibility of awards and alternatives to amend the situation.
• Interfaces with students and lenders, employers and/or Student Services staff to resolve concerns.

Qualifications

Education/Experience

• Bachelor’s degree preferred.
• 2-3 years of related experience.
• Any equivalent combination of education, experience, and/or training.

Skills/Abilities

• Proficiency in Microsoft Office
• Proficiency in CampusVue Student database, preferred.
• Utilizing AI tools preferred
• Well-developed oral and written communication skills.
• Excellent organizational and analytical skills.
• Ability to quickly master new methodologies, technologies and systems.
• Ability to handle a high pressure environment with significant timeline pressures.
• Able to interact with employees, potential students and outside contacts of all levels, providing excellent customer service.
• Ability to work independently and with a team as well as with various constituents.

ECPI University is proud to be an Equal Opportunity Employer.