Financial and Admin Support Specialist

Cone Health; Greensboro (NC); On-site; USD 34,000 - 48,000; Full time

Job summary

Cone Health in Greensboro, NC is seeking a detail‑oriented administrative professional to manage patient billing support and related clerical tasks. The role includes obtaining authorizations, auditing charges, scheduling, and maintaining patient records to ensure accurate and timely billing.

Required: high school diploma and at least one year of experience; valid driver's license with driving‑related requirements if applicable; professional certifications in medical coding (RHIT/RHIA/CCS)

Qualifications

• High School Diploma or equivalent is required.
• Minimum 1+ years of experience in clerical/administrative roles.
• Valid Driver's License; if driving Cone Health vehicle, 5 years driving experience and MVR approved by Risk Management. Radiation Oncology Coder and/or RHIT/RHIA/CCS required within two years.

Responsibilities

• Obtains authorizations and pre-certifications for patient visits, procedures, testing, and treatments.
• Collects, inputs, audits, and corrects departmental patient charges to ensure timely, complete, and accurate patient billing.
• Provides clerical and administrative support including processing statistics, scheduling, and patient record maintenance/compliance.
• Prepares disability, FMLA, and other related medical paperwork for patients.
• Serves as a resource to others within the organization related to the clerical functions, administrative support functions, patient support functions, and patient billing functions.
• Performs other duties as assigned.

Education

High School Diploma or equivalent

Job description

Essential Job Function:

• Obtains authorizations and pre-certifications for patient visits, procedures, testing, and treatments.
• Collects, inputs, audits, and corrects departmental patient charges to ensure timely, complete, and accurate patient billing.
• Provides clerical and administrative support including processing statistics, scheduling, and patient record maintenance/compliance.
• Prepares disability, FMLA, and other related medical paperwork for patients.
• Serves as a resource to others within the organization related to the clerical functions, administrative support functions, patient support functions, and patient billing functions.
• Performs other duties as assigned.

Education:

• Required: High School Diploma or equivalent.

Experience:

• Required: 1+ Years

Licensure/Certification/Listing:

• Required: Valid Driver's License (if driving a Cone Health vehicle, must have 5 years of driving experience and Motor Vehicle Record (MVR) must be approved by Risk Management) Required within two years of employment: Radiation Oncology Certified Coder certification and/or RHIT (Registered Health Information Technician) and/or RHIA (Registered Health Information Administrator) and/or CCS (Certified Coding Specialist).