Financial Aid Systems Specialist - Binghamton University

Binghamton University; City of Binghamton (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Binghamton University invites applications for a Lead Programmer/Analyst (SL-3) in the Financial Aid Systems team. The role focuses on configuring, maintaining, and supporting the Ellucian Banner Financial Aid module to ensure compliant delivery of federal, NYS, and institutional aid.

You will collaborate with the Office of Financial Aid and ITS, lead system improvements, develop documentation, and train staff on Banner functionality and related tools.

Qualifications

• Minimum 5 years in IT or Financial Aid tech roles.
• Experience with Banner or similar SIS/ERP/CRM systems.
• Ability to write and troubleshoot SQL queries.
• Ability to develop documentation and training materials.
• Strong communication and project-management skills.
• Familiarity with federal/state regulations governing financial aid.

Responsibilities

• Administer and maintain the Ellucian Banner Financial Aid module, including setup of aid year parameters, fund codes, packaging rules, and automated processes.
• Serve as a liaison between the Office of Financial Aid and ITS on system-related projects, upgrades, and troubleshooting.
• Ensure compliance with federal, state, and institutional regulations through timely updates and testing of regulatory changes.
• Collaborate on integration and support of related systems such as EdConnect, COD, NSLDS, FAFSA Partner Portal, and document management systems.
• Test and validate system updates, patches, and releases related to the Banner Financial Aid module.
• Develop and maintain documentation on processes, procedures, and training materials.
• Support automation and management of financial aid communications.
• Analyze business processes and recommend improvements using technology and automation.
• Assist with institutional reporting and data requests related to financial aid.
• Provide technical support and training for Financial Aid staff on Banner functionality.

Skills

Ellucian Banner knowledge

SQL scripting

Data extraction & reporting

System administration

Problem solving

Communication skills

Tools

Ellucian Banner

APPWorx

SAS EG

Power BI

Tableau

Python

R

SQL

Job description

Binghamton University is a premier publicR1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character -shaped by our mission, outstanding academics, facilities, and community life -promotes extraordinary student success, research, and service; Binghamton University is where our students, faculty and staff thrive.

Working at Binghamton University is more than abouthaving a great job -it isabout having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success.

Binghamton merges rigorous academics, distinguished faculty who value cutting-edge,and community-engaged research, teaching and service,exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. Our high-achieving student body represents diverse experiences from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service.

We are an affirmativeaction/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities.

Job Description:

Budget Title: Lead Programmer/Analyst (SL-3)

The Financial Aid Systems Specialist is responsible for the configuration, maintenance, and support of the financial aid module within the Ellucian Banner system. This role supports the efficient and compliant delivery of federal, New York State (NYS), and institutional student financial aid by ensuring system integrity, optimizing automation, and providing technical expertise in collaboration with the Office of Financial Aid, Information Technology Services (ITS), and other campus partners.

Key Responsibilities

• Administer and maintain the Ellucian Banner Financial Aid module, including setup of aid year parameters, fund codes, packaging rules, and automated processes (e.g., auto-packaging, disbursements, Satisfactory Academic Progress, and batch communications).
• Serve as a liaison between the Office of Financial Aid and ITS on system-related projects, upgrades, and troubleshooting.
• Ensure compliance with federal, state, and institutional regulations through timely updates and testing of regulatory changes (e.g., annual COD, ISIR, and NYS aid changes).
• Collaborate on the integration and support of related systems, including EdConnect, COD, NSLDS, FAFSA Partner Portal, and document management systems.
• Test and validate system updates, patches, and releases related to the Banner Financial Aid module and associated software tools.
• Develop and maintain documentation on systems processes, procedures, and training materials for staff.
• Support the automation and management of financial aid communications (e.g., award notifications and missing information letters).
• Analyze business processes and recommend improvements using technology and automation to enhance service delivery.
• Assist with institutional reporting and data requests related to financial aid (e.g., enrollment reporting, IPEDS, and internal dashboards).
• Provide technical support and training for Financial Aid staff on Banner functionality and related processes.

Requirements:

• Minimum of 5 years professional experience working in Information Technology Services, Financial Aid, Student Accounts (Bursar), or a related field
• Demonstrated analytical, technical, problem-solving, and effective communication skills
• Demonstrated ability to manage multiple projects and deadlines with minimal supervision

Preferred:

• Experience with Ellucian Banner or a similar Student Information System (SIS) or with an Enterprise Resource Planning (ERP) or CustomerRelational Management (CRM) system
• Experience writing, editing, and troubleshooting SQL statements and queries to extract data from relational databases
• Experience writing queries or reports using SAS EG, Power BI, Tableau, Argos, Python, R, Power Query, or other reporting tools
• Experienceusing software such as Applications Manager (APPWorx) to automate enterprise scheduling, integrate applications, and accelerate businessprocesses
• Understanding of federal and state financial aid regulations and compliance requirements

Visasponsorshipis not available for this position. If you currently needsponsorshipor will need it in the future to maintain employment authorization, you do not meet eligibility requirements.Additionally, please note that Binghamton University is not an E-Verify employer.

Additional Information:

Offers of employment will be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials

BinghamtonUniversity is a tobacco-free campus.

Equal Opportunity/Affirmative Action Employer
The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here .

Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact the ADA Coordinator by completing the Reasonable Accommodation Request Form .

Deadline for Internal Applicants: September 28, 2026

Review of applications will begin immediately and continue until the vacancy is filled.