Financial Aid Systems Project Manager

City and County of Denver; Denver (CO); Hybrid; USD 58,000 - 62,000; Full time

Job summary

Metropolitan State University of Denver is seeking a Project Manager to support the Financial Aid Systems team and the Workday implementation project. The role involves tracking projects, coordinating meetings, and aiding in training and resources for the financial aid office.

You will collaborate with Systems and Compliance teams, manage workloads, and help ensure successful delivery of system initiatives. Hybrid on-campus/remote work is available and relevant to this position.

Qualifications

• Bachelor's degree or 3 years experience in a college or university.
• 2 years of experience in higher education administration.
• Experience in administrative tasks.
• Experience in a support role within an organization.
• Bilingual Spanish/English (preferred).
• Experience with Banner Financial Aid Software or Workday ERP (preferred).

Responsibilities

• Provide leadership support for outstanding system projects by coordinating necessary meetings and ensuring action items are delivered.
• Manage the System Team’s ticketing system to track progress and completion of requests.
• Support seasonal initiatives by auditing adherence to the department's master calendar.
• Attend meetings with office partners to gather feedback on SIS or system transition and report progress.
• Distribute weekly updates to the team on issues and enhancements.
• Catalog staff needs to transition to the new student information system and document knowledge transfer steps.
• Engage with Workday Student implementation to provide user-experience insights.

Skills

Leadership

Time management

Stakeholder communication

Team collaboration

Equity and inclusion

Adaptability

Education

Bachelor's degree

Degree in education, business or management (preferred)

Tools

Banner Financial Aid Software

Workday ERP

Job description

DepartmentFinancial AidPosition Summary:This position exists to support long term success of the Financial Aid Systems team. The position's time will be divided between two primary focuses. The first focuses on supporting the Associate Director of Financial Aid Systems with the efficient completion of long-term projects by tracking the team’s outstanding projects and ensuring that all deliverables are complete according to proactive planning. The position will at times also engage in data entry processing needed to allow the project solutions to be delivered. The Project Manager will also work with the systems team to create resources they need to maintain and organize their workload and to identify potential obstacles to completion. The second primary function of the project manager is to support the Director of Systems with the Workday implementation project. They will support these efforts by cataloging business processes of newly developed policies and procedures, as they serve as an initial user of the product under the guidance of the director. Further, the position will collaborate with the Systems and Compliance teams to organize the training sessions and resources needed for the financial aid office.IND208Duties and Responsibilities :Provide leadership support for outstanding system projects by coordinating necessary meetings and ensuring the delivery of agreed upon action items.Manage the System Team’s ticketing system to track the progress and completion of outstanding requests.Support the seasonal initiatives set by the Director and Associate Director of Systems, by auditing the team’s adherence to the department's master calendarAttend regular meetings with office partners to acquire feedback on their current experience using the SIS or the upcoming system transition, and to report on the status and progress of outstanding system requests.Distribute weekly updates to the team, to keep them up to date on recent issues and enhancements being worked on by the systems team.Catalog staff needs to effectively transition to the new student information system, and document required knowledge transfer steps.Engage with the implementation environment of Workday Student to provide insight into user experience of the configuration.Processing and reviewing an assigned set of system generated listsWork alongside systems team to troubleshoot outstanding system issues and brainstorm solutions.Develops and maintains policies and procedures on principal job duties.Position Competencies :Demonstrates values-based leadership by modeling CADRE values, building trust through self-awareness and emotional intelligence, seeking feedback, and navigating conflict productively.Ensures operational effectiveness by managing priorities, time, and resources responsibly, adhering to policies, delivering measurable results, and meeting performance expectations.Aligns individual work with team and departmental goals by contributing to shared priorities, seeking clarity, and adapting to change in support of the 2030 Strategic Plan.Practices collaboration by communicating clearly, checking for understanding, building strong relationships, and engaging diverse perspectives to achieve shared outcomes.Advances equity and belonging with awareness of culture and potential biases, listens openly to diverse perspectives, contributing to respectful and inclusive work relationships.Innovates by developing professional skills, staying informed on relevant trends, and identifying opportunities to improve processes and outcomes.Required Qualifications:Bachelor's degree or 3 years experience working in at a college or university.2 years of experience in higher education administrationDemonstrated experience in administrative tasksExperience serving in a support role within an organizationImportant Note : Successful applicants will ensure their resumes clearly demonstrate that their work experience describes how they meet ALL required qualifications.Preferred Qualifications:A degree in education, business, management or related fieldsExperience using Banner Financial Aid Software or Workday ERPBilingual language (Spanish/English).2 years of experience in the field of financial aid in a university or collegeDemonstrated experience with project managementWork HoursFull Time, 40 hours per week, ExemptMonday – Friday, 8am - 5pmEvenings and weekend work: On rare occasions, in the event of required Enrollment Management eventsHybrid schedule (on-campus and remote) available for this position.Travel: No travel required; but possible opportunities for work conferencesSalary for AnnouncementWe anticipate the qualified candidate to be placed between $57,500-$62,000 . The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.The above salary range represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.Full Consideration DateComplete applications received by October 20, 2026 at 11:59 PM MST will receive full consideration, however applications will be accepted after this date until the position is filled.Instructions to ApplyFor full consideration, please submit the following documents:ResumeCover letter describing relevant job experiences as they relate to listed job qualifications and interest in the positionOfficial transcripts will be required of the candidate selected for hire.If you are an Internal applicant, please apply via the Jobs Hub tab within the WorkDay MenuImportant Note : Successful applicants will ensure their resumes clearly demonstrate that their work experience describes how they meet ALL required qualifications.Closing DateOpen Until FilledPosting RepresentativeMarina RiosPosting Representative [e-mail] University’s benefits package is comprehensive and offers medical, vision and dental, free RTD pass, tuition reimbursement, as well as a life and supplemental insurance plans, retirement plans and other programs, such as access to a long-term disability (LTD) plan. Visit MSU Denver’s benefits website to learn more.For a brief overview, please see: https://www.msudenver.edu/wp-content/uploads/2024/01/MSU-Benefit-Summary.pdf .The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at [e-mail] .Background ChecksMetropolitan State University of Denver is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To Assist in achieving that goal, we conduct background checks on all finalists for positions at the University prior to employment.Diversity StatementMetropolitan State University of Denver is a unique, access-oriented campus community that values diversity, equity, and inclusion in all its forms. Our student population consists of nearly 58% first generation students and over 50% students of color. We are a designated Hispanic Serving Institution located in downtown Denver.We create an equitable learning and working environment in concert with individuals who consistently demonstrate commitment to equity and inclusion. We greatly value the diverse identities and perspectives of our students, faculty, and staff and recognize that in order to achieve a just and equitable society, diversity must go beyond simple representation. It requires critical inquiry and dialogue and a commitment to action. We strive to provide a culture of belonging for all community members to achieve personal and professional success.