Financial Aid Senior Advisor - Student Financial Services

City University of New York; New York (NY); On-site; USD 59,000 - 98,000; Full time

Job summary

LaGuardia Community College is seeking a Financial Aid Senior Advisor in Student Financial Services to support enrollment management by advising students on federal, state, and institutional aid and guiding them through the application process. The role includes performing Title IV verification to confirm eligibility and ensuring accurate reporting to the Department of Education.

The advisor collaborates with Enrollment Services and Admissions, assists with special programs, resolves student

Qualifications

• Bachelor's degree and four years' related experience required.
• Knowledge of student financial aid regulations, programs, practices, procedures and registration preferred.
• Experience with CUNYfirst and related Student Financial Services software plus MS Office.

Responsibilities

• Supports enrollment management by providing financial aid information to prospective students and families.
• Advise students regarding eligibility for Federal, State and Institutional financial aid and assist in the application process.
• Perform Title IV verification to determine eligibility for federal student aid and ensure accuracy of reported information.
• Assist with determining eligibility for special programs such as College Discovery, CUNY Reconnect, NYSOP.
• Help resolve student concerns and notify them of missing information or documentation.
• Assist with special projects including Return of Title IV and Satisfactory Academic Progress tasks.
• Conduct financial aid workshops and represent the office at on- and off-campus events.
• Position may require some evenings and occasional weekends.

Education

Bachelor's degree

Tools

CUNYfirst

Microsoft Office

Job description

Financial Aid Senior Advisor - Student Financial Services

POSITION DETAILS

Founded in 1971 in Long Island City, Queens, LaGuardia Community College is one of seven community colleges of the City University of New York (CUNY). LaGuardia offers more than sixty associate degree programs and more than fifty workforce training, ESOL, GED, and pre-college programs. In 2023, LaGuardia served approximately 24,000 students. More than one-third of LaGuardia’s degree‑seeking students are born outside the United States; they come from 136 countries and speak 43 heritage languages. Sixty percent are first‑generation college students.

Virtually all LaGuardia students are ethnic minorities (89 percent), 58 percent are women, 27 percent are over the age of 25. Forty‑six percent of associate degree students are Hispanic. Upon graduation most students transfer to four‑year colleges, typically in CUNY, to complete their baccalaureate degrees. Graduates of career programs such as Nursing, Computer Technology, and Veterinary Technology enter the workforce. LaGuardia ranked fifth among U.S. community colleges in economic mobility – moving low‑income students into the middle class and beyond – in studies by Stanford University (2017) and the Brookings Institution (2020). Please visit www.laguardia.edu to learn more.

tudent Financial Services is seeking a Financial Aid Senior Advisor. Reporting directly to the Financial Aid Manager, the successful candidate will also work with other departments e.g. Enrollment Services, Admissions, and will be responsible for, but not limited to, the following:

• Supports the College's enrollment management efforts by providing financial aid information to prospective students, their families and their high school counselors;
• Advise students regarding eligibility for Federal, State and Institutional financial aid, and assist in all aspects of the financial aid application process;
• Perform Title IV verification to determine eligibility for federal student aid and accuracy of reported information to the Department of Education;
• Assist with determining eligibility for special programs e.g.College Discovery, CUNY Reconnect, New York State Opportunity Program (NYSOP);
• Assist with the resolution of student’s concerns;
• Notify students of missing information or documentation related to verification;
• Assist with special projects e.g. Return of Title IV, Satisfactory Academic Progress tasks as needed;
• Conduct financial aid workshops, and represent the office at various on and off-campus events;
• The position necessitates working some evenings and some occasional weekends.

QUALIFICATIONS

Bachelor's degree and four years' related experience required.

PREFERRED QUALIFICATIONS

• Knowledge of student financial aid regulations, programs, practices, procedure and registration related functions preferred
• Knowledge of CUNYfirst and related Student Financial Services software desirable in addition to general computer proficiency with Microsoft Office (Word, PowerPoint, Excel)

CUNY TITLE OVERVIEW

Counsels applicants and students on a variety of issues related to financial aid eligibility and awards.

• Counsels prospective and incoming students with regard to eligibility criteria and options, including academic standing requirements and appeals
• Performs application intake, evaluation, processing and awarding
• Verifies eligibility for federal and state financial aid programs including grants, scholarships, and guaranteed student loans
• Evaluates and implements announced changes to financial aid programs; may supervise other Advisors
• Prepares and updates financial aid databases and reports
• Conducts group workshops and represents the financial aid office at various on- and off- campus events
• Performs related duties as assigned.

Job Title Name: Financial Aid Advisor - Senior

CUNY TITLE

Higher Education Assistant

FLSA

Non-exempt

COMPENSATION AND BENEFITS

$59.256 - $98,231

Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

CLOSING DATE

Open until filled. Resume review will begin after November 20th, 2026

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID: 33114

Location: LaGuardia Community College

Job Type: Full-Time