Financial Aid Programs Lead – Title IV & Disbursement

University of Michigan; Dearborn (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Generous time off

Retirement plan with matching

Health insurance

Life Insurance

Long-term disability

Flexible spending accounts

Tuition reimbursement

Dependent Tuition Scholarship

Free parking

Job summary

The University of Michigan-Dearborn is seeking a Student Financial Aid Program Specialist to serve as the primary administrator for federal and private loan and grant programs, including Pell Grants and Direct Loans. You will handle daily processing, data transmissions, disbursements, eligibility, and reconciliation, while ensuring compliance with Title IV regulations and institutional policies.

The role supports students, families, and campus partners, with duties spanning compliance oversight,

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 2-3 years of experience in financial aid processing or a regulatory/data-driven environment.
• Working knowledge of Title IV regulations, especially Pell Grant and Direct Loan administration.
• Experience with Banner and document imaging systems.

Responsibilities

• Serve as the primary administrator for Pell Grant Program, Direct Loans (Subsidized, Unsubsidized, PLUS), and private/alternative loan programs.
• Manage all federal data transmissions through COD/SAIG and ensure timely acceptance of originations and disbursements.
• Monitor, troubleshoot, and resolve rejected, delayed, or conflicting records for Pell, Direct Loans, and private loans.
• Process entrance counseling, Master Promissory Note (MPN) data, disbursement holds, and student eligibility requirements.
• Perform transfer monitoring and resolve NSLDS conflicts to ensure accurate awarding.
• Complete monthly program reconciliation in collaboration with Financial Services.
• Review and resolve over award reports, compliance audits, and disbursement exceptions.
• Support timely certification and disbursement of private/alternative loans.
• Assist students and families with questions related to loan disbursement, eligibility, and required steps for aid release.
• Serve as the primary resource for OFAS staff and campus partners regarding federal and private loan processing.

Skills

Financial aid processing

Title IV regulations

Data analysis

Communication skills

Confidentiality

Education

Bachelor's degree

Tools

Banner

Document imaging systems

Job description

The University of Michigan-Dearborn is seeking a Student Financial Aid Program Specialist to serve as the primary administrator for federal and private loan and grant programs, including Pell Grants and Direct Loans. You will handle daily processing, data transmissions, disbursements, eligibility, and reconciliation, while ensuring compliance with Title IV regulations and institutional policies.

The role supports students, families, and campus partners, with duties spanning compliance oversight,