Financial Aid Processor

Barry University; Miami Shores (CT); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

Paid time off

Job summary

Barry University is seeking a Financial Aid Processor to manage ISIR verification, loan origination and disbursement, and reporting in a university setting. The role requires attention to detail, CRM experience, and strong communication with students and staff.

Responsibilities include processing COD exports, reconciling PELL/SEOG disbursements, and ensuring compliance with federal regulations. An Associate's degree is preferred, with 1-3 years of related experience.

Qualifications

• High school diploma required; Associate's degree preferred.
• 1-3 years of relevant experience in financial aid or related field.
• Intermediate CRM experience required.
• Ability to work independently and communicate clearly with stakeholders.

Responsibilities

• Handle ISIR verification and processing per Title IV guidelines.
• Oversee loan origination, disbursement, and COD reporting/export.
• Process PELL/SEOG credits and reconcile with COD and COD exports.
• Prepare and review verification status reports and maintain compliance.

Skills

CRM experience

Attention to detail

Communication skills

Education

Associate's degree preferred

Tools

Colleague

Student Financial Success Form

COD

NSLDS

Job description

Summary

The Financial Aid Processor position handles all financial aid processing tasks, including but not limited to: ISIR import/export, loan origination, import/export and processing, file verification, reporting, document review and tracking, awarding, crediting Title IV funds, and other non-counseling financial aid tasks.

Essential Functions

Performs all functions related to student loan origination and disbursement management:

• Identifies loans that are ready for origination, marks files, and exports loan data electronically to the Common Origination & Disbursement (COD) platform using Colleague
• Imports loan responses from COD and corrects and resolves all rejected response records
• Monitors the electronic import of required loan documents from COD, such as the Master Promissory Note and Loan Entrance Counseling
• Processes loan cancellations and reductions, and works with CBO to ensure reversal of funds and that corrected information is exported to COD
• Performs daily loan disbursement process, including creating disbursement saved list for CBO and then exporting disbursement information to COD
• Works jointly with Quality Control Supervisor on resolving system issues, updating records, and creating loan reports.
• Oversees process for Parent PLUS loans, including data entry and export, monitoring credit decisions, and sending communications to parents/students.

Completes ISIR file verification in accordance with federal Title IV guidelines:

• Compares parent/student federal tax data to ISIR income/asset data for accuracy, making corrections when necessary, and electronically exports information to the Department of Education
• Ensures daily import/export files in Colleague and Student Financial Success Form
• Generates verification status reports for review.
• Maintains 100% verification file review compliance and has working knowledge of federal tax filing requirements, specifically IRS Publication 17
• Ensures compliance with laws and regulations regarding federal and state regulations and school policies and procedures.

Performs routine daily processing and office tasks:

• Requests additional information on the Student Financial Success Form to resolve conflicting information
• Ensures that correct missing document requests are added to the student record
• Oversees office mail collection (both internal and external), delivery to the mail room, and distribution
• Maintains responsibility for student file creation and ongoing management
• Oversees office supply orders and inventory.

Crediting PELL Grant and SEOG

• Credits PELL and SEOG in accordance with federal/state regulations
• Ensures PELL/SEOG disbursements are reconciled with Colleague and COD
• Assists with reconciliation and reporting to COD.
• Adjusts PELL/SEOG amounts before crediting.
• Exports corrections to COD when student changes registered credits and affects aid eligibility.

Review and resolve ISIR critical comment codes

• Perform data analysis to identify discrepancies in data and determine action for resolution
• Ensure to identify different federal documents (e.g., domestic/foreign passports, forms I-551, I-94, status information letters) and know which documents are appropriate for clearance
• Runs secondary verification process when eligible non-citizen status is undetermined. Checks the SAVE System DHS
• Ensures clearing SAR C-Flags for verification, direct loan rejects, resolution of conflicting information, certifying PLUS/GRAD Direct Loan applications, award revisions, and rejected disbursements.

Performs all functions related to reporting

• Ensure reporting processes in accordance with federal regulations
• Review and report results on a weekly basis to NSLDs for Transfer Monitoring
• Ensure monthly reporting to FAA access to report V4/V5 results
• Maintain detailed records of import/export files.

Perform awarding processes

• Review and identify students that are ready to be awarded
• Award new students with a valid admissions status and ISIR with no C-codes
• Award returning students with valid ISIR, no C-codes
• Ensure all C-flags and rejects have been resolved before awarding students
• Verify completion of Master Promissory Note and Loan Entrance Counseling

Perform other miscellaneous duties as assigned

• Maintain current knowledge of financial aid federal, state, and school regulations
• Read, understand, and comply with federal, state, and school policies and procedures
• Respond to communication (email/voicemail) daily.
• Liaison to and provide support to the Financial Aid Counselors, internal departments, and external organizations; answer questions, inquiries, or requests regarding processing and disbursing loans and crediting PELL/SEOG.

Perform processing tasks on various platforms

• Daily use Colleague to perform all processing duties
• Daily use Student Financial Success Form to maintain and process student documents
• Run daily/weekly reports using Entrinsik Informer Report
• Utilize federal websites, such as COD, FPS Access, NSLDS, etc., to keep current on federal/state regulations and processing.

Qualifications/Requirements

• A high school diploma is required. An Associate's degree is preferred.
• 1-3 years of relevant experience.
• Intermediate experience with CRM is required.
• Must be able to work independently and apply financial aid concepts to a variety of situations.
• Must have strong written/oral communication skills to communicate clearly and professionally with internal and external stakeholders.

Benefits: Barry University offers a comprehensive benefits package to full-time employees that includes health, dental, vision, life insurance, retirement, tuition assistance, paid time off and work/life balance initiatives such as wellness programs, spirituality in the workplace, and training and development.

Barry University is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.