Financial Aid Officer

Stanbridge University; San Marcos (CA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k)

Exciting university events

Seasonal wellness challenges

Work/Life Balance initiatives

Onsite staff wellness program

Job summary

Stanbridge University is seeking a Financial Aid Officer to guide students through the financial aid process, including applications and document verification. You will present options, counsel individuals, and determine eligibility for federal, state, and institutional aid while ensuring accurate records and compliance.

The role requires collaboration with campus departments, staying current on regulations, and supporting policy development to improve efficiency and service to students.

Qualifications

• Bachelor's degree in finance, accounting or education is required.
• Experience in financial aid or student services in higher education is required.
• Strong knowledge of federal and state financial aid programs and regulations.
• Excellent communication and interpersonal skills; ability to explain complex information clearly.
• Detail-oriented, organized, and able to manage multiple priorities and deadlines.
• Customer service mindset focused on student success.
• Proficient with financial aid software and MS Office.

Responsibilities

• Assist students with the financial aid process—applications, documents, and forms.
• Conduct financial aid presentations and counseling sessions.
• Evaluate aid eligibility for federal, state, and institutional programs.
• Maintain accurate financial aid records and ensure regulatory compliance.
• Collaborate with campus departments to resolve aid issues.
• Stay updated on changes in financial aid regulations and communicate changes.
• Contribute to development and implementation of aid policies and procedures.

Skills

Interpersonal communication

Customer service

Regulatory knowledge

Documentation

Computer proficiency

Education

Bachelor's degree in finance, accounting, or education

Experience in financial aid or student services in higher education

Tools

Financial aid management software

Microsoft Office Suite

Job description

Stanbridge University is seeking a Financial Aid Officer to join our vibrant academic community. As a Financial Aid Officer, you will play a vital role in helping our students achieve their educational goals by providing valuable financial aid guidance and assistance. Our university is known for its exceptional faculty and innovative programs, and we are looking for a talented individual who shares our commitment to excellence.

At Stanbridge University, we believe in the power of education to transform lives. Our dedicated team of professors, staff, and administrators work together to provide an enriching educational environment for our diverse student population. As a Financial Aid Officer, you will be a key part of this collaborative effort, ensuring that our students have the financial resources they need to succeed.

Essential Functions

• Assist students in navigating the financial aid process, including completing applications, verifying documents, and submitting required forms
• Conduct financial aid presentations and individual counseling sessions to ensure students understand their financial options and responsibilities
• Evaluate student financial aid applications to determine eligibility for various federal, state, and institutional aid programs
• Maintain accurate and complete student financial aid records, ensuring compliance with regulatory requirements
• Collaborate with other university departments to resolve complex financial aid issues and provide excellent service to students
• Stay up-to-date with changes in financial aid regulations and communicate updates to relevant stakeholders
• Assist with the development and implementation of financial aid policies and procedures to enhance efficiency and effectiveness

Qualifications

• Bachelor's degree in a related field, such as finance, accounting, or education
• Previous experience in a financial aid or student services role within higher education
• Strong knowledge of federal and state financial aid programs and regulations
• Excellent interpersonal and communication skills, with the ability to effectively explain complex information to diverse audiences
• Detail-oriented and highly organized, with the ability to manage multiple priorities and meet deadlines
• Customer service-oriented mindset, with a strong commitment to student success
• Proficient in computer applications, including financial aid management software and Microsoft Office Suite
• $25-$28/hr. (Salary is based on experience and education.)

Conditions of Employment

• A job-related assessment may be required during the interview process
• Must be able to perform each essential duty satisfactorily and be physically present in the office (unless otherwise noted)
• Employment Authorization: Applicants must be legally authorized to work in the United States. Stanbridge University does not provide employment-based immigration sponsorship or participate in employer-sponsored or employer-dependent work authorization programs
• Sponsorship: Sponsorship now or in the future could include having Stanbridge University sponsor, complete employer documentation, provide attestations or training plans, or otherwise participate in a work-authorization or employment-based immigration program in order for an individual to begin or continue employment. Stanbridge University does not provide any such sponsorship
• Employment verification will be conducted to validate work experience per accreditation standards
• Offers of employment are contingent upon the successful completion of a background check.
• Official transcripts are required prior to hire. Degrees earned outside the United States must be evaluated by a recognized credential evaluation service to determine U.S. degree equivalency and applicable subject-area coursework.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

Work Environment

• Standard office/classroom/lab or clinical setting.
• Duties are typically performed while sitting at a desk or computer workstation.
• May include time spent in skills labs or bedside environments as required by the program.
• Subject to frequent interruptions, noise from talking or office equipment, and demanding timelines.

Physical Demands

• Regularly sits for extended periods.
• Physical ability to perform program- or department-related duties.
• Proficient in using electronic keyboards and office equipment.
• Effective verbal communication via phone and in person.Ability to read fine print, operate computers, and understand voices clearly.
• Able to lift, carry, and/or move objects weighing 10-25 pounds as needed.

Employee Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Exciting university events
• Seasonal motivational health and wellness challenges
• Work/Life Balance initiatives
• Onsite wellness program / Staff Chiropractor
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)

Institutional Values

• Diversity and Inclusion: Stanbridge University's motto, "Strength through Diversity," reflects our deep commitment to honoring the diverse backgrounds of our students, faculty, staff, and surrounding communities. We strive to build an inclusive learning environment and uphold anti-discrimination practices in all aspects of university life.
• Innovation and Technology: We embrace cutting-edge technology to enhance student learning through interactive, hands-on experiences, including virtual reality and simulation labs—ensuring students are prepared for the demands of modern healthcare practice.
• Community Engagement: Through initiatives such as Stanbridge outREACH, students are empowered to give back to local and global communities, cultivating compassion, civic responsibility, and social awareness.

Equal Opportunity Employer

Stanbridge University is an Equal Opportunity Employer. We are committed to building a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other protected status. All qualified applicants are encouraged to apply.