Financial Aid Officer

Quest Oracle Community; Green Bay, Northern (WI, KY); Hybrid; USD 46,000 - 48,000; Full time

Benefits offered by this job

Health insurance options

Wisconsin Retirement System (WRS)

Paid holidays and vacation

Job summary

University of Wisconsin-Green Bay invites applications for a Financial Aid Officer to evaluate and verify aid applications and assist with awarding funds. The role includes reviewing files, working with students and families, and presenting on aid topics at events on or off campus.

Accuracy and attention to detail are essential. The successful candidate will contribute to Title IV and state fund awards, scholarship processing, and data analysis for stakeholders, with potential supervision of

Qualifications

• Bachelor's degree or Associates Degree with 2 years of higher education experience at time of application.
• Preferred: 1 year of direct Student Services experience in a University setting.
• Experience with PeopleSoft or similar SIS preferred.
• proficiency in Word, Excel, Teams and other standard software.

Responsibilities

• Evaluate and verify financial aid applications to support awarding.
• Serve as a point of contact with third-party stakeholders for financial aid information and processes.
• Audit applications for compliance with federal and state regulations.

Skills

Higher education experience

Students services experience

Analytical skills

Communication skills

Bilingual (Spanish/Hmong/Oneida/Somali

Education

Bachelor's degree

Associates degree +2 years experience

Tools

PeopleSoft

Excel

Word

Teams

Job description

Job Duties: Evaluates and verifies financial aid applications, assists with reporting to facilitate the awarding of financial aid to qualifying students, triages financial aid processes, and awards financial aid.

This position will serve multiple roles within the Financial Aid Office. Duties will include file review and verification, working with students and/or families, as well as being available to discuss or present on financial aid at various on or off campus events. Will assist with awarding various Title IV and State funds, as well as University and external scholarship processing. Accuracy and attention to detail are required.

Key Job Responsibilities

• Awards financial aid to qualifying students
• Serves as a point of contact to third party stakeholders about financial aid information and processes
• Audits financial aid applications for awarding financial aid to qualifying students according to established policies and in compliance with federal and state regulations
• Assists in collecting, preparing, and analyzing financial aid data for stakeholders
• May hire, train, and supervise student employees
• Triages processes or applications if issues arise

Compensation

Compensation range of $46,000 to $48,000.

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA).

Required Qualifications

• Bachelor's degree or Associates Degree with 2 years of experience working in a higher education environment at time of application

Preferred Qualifications

• 1 year of direct Student Services experience in a University setting
• Experience with an integrated student information system {PeopleSoft preferred).
• Experience working with desktop hardware and standard business software programs (e.g., Word, Excel, Teams)
• Knowledge of various financial aid programs managed by the Financial Aid Office (e.g., federal and state aid programs, Veterans benefits, scholarships etc.)
• Bilingual in Spanish, Hmong, Oneida, or Somali

Conditions of Appointment

This position may have the option to work on-campus or a hybrid schedule, subject to approved telecommuting request.

The home campus of this position is Green Bay and the successful candidate may occasionally be required to travel to or work at the Marinette, Sheboygan or Manitowoc Campus, based on operational needs.

Position is a full-time Academic Staff appointment. A pre-employment education check which includes, but is not limited to, the verification of academic credentials will be conducted on the finalist(s). A criminal conviction investigation will be conducted on the finalist(s) and if there is prior work history within the last 7 years with Universities of Wisconsin, a personnel file review check for employee misconduct. In compliance with the Wisconsin Fair Employment Act, the University does not discriminate on the basis of arrest or conviction record.

The University of Wisconsin-Green Bay does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources.

The Successful Candidate

The successful candidate will be expected to work inclusively and respectfully within a diverse campus community and practice civility in the workplace. The University welcomes applicants who are dedicated to the appreciation and promotion of inclusivity and equity as crucial components in the pursuit of organizational excellence.

In addition, the successful candidate will have strong oral, written, interpersonal, and organizational skills, demonstrated integrity and strong leadership, and the willingness to work independently and as part of a collaborative team. The University invites applicants who are dedicated to enriching the quality of life for students and the community by embracing the educational value of diversity, promoting environmental sustainability, encouraging engaged citizenship, and serving as an intellectual, cultural, and economic resource.

Benefit Details

• The Universities of Wisconsin provides an excellent benefits package to meet the diverse needs of its employees. For benefits eligible positions, this includes several health insurance options, with annual deductibles as low as $250/individual and $500/family. Our benefits package also includes dental, vision, several life insurance options, AD&D and Accident insurance and Flexible Spending and Health Savings Accounts. We participate in the Wisconsin Retirement System (WRS), where employer contributions begin immediately, and employees are fully vested after 5 years of service. The Universities of Wisconsin also provides supplemental retirement savings programs including a 403(b) and Deferred Compensation.
• In addition, eligible employees receive several types of paid leave benefits, which are prorated for employees working less than 100%. This includes 9 legal holidays, 36 hours of personal holiday and between 96-130 hours of sick leave annually and paid parental leave. Eligible employees earn 13-27 days of vacation each year, depending on years of service and employment type.

• UW System Employee Benefits Brochure
• Total Compensation Estimator

Employee Misconduct

All final candidates will be asked to provide names, email contact information, and/or phone numbers for three (3) references, with at least one being from a manager or supervisor, during the interview process. All final candidates must be asked, prior to hire, whether they have been found to have engaged in, are currently under investigation for, or left employment during an active investigation in which they were accused of employee misconduct, sexual violence or sexual harassment. When obtaining employment reference checks, these same misconduct, sexual violence or sexual harassment questions must also be asked.

Confidentiality Statement

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See

Annual Security Report

For more information regarding the University of Wisconsin-Green Bay and the surrounding area, see our Campus and Community section. For Campus Safety information see our University Police website and our Annual Security Report (for a paper copy please contact the Office of Human Resources at [phone]). This report includes statistics about reported crimes, as well as information about crime prevention and campus security policies and procedures.

UW is an Equal Opportunity Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.