Financial Aid Navigator I

Salt Lake Community College; Salt Lake City (UT); On-site; USD 28,000 - 34,000; Part time

Job summary

Salt Lake Community College in Utah is seeking a Financial Aid Assistant to guide students through the aid process in person, by email, and by phone. You will respond to questions about applications, processing steps, and offers, and you will review documents for processing.

The role requires strong interpersonal and communication skills, data entry ability, and reliability to maintain attendance for the listed afternoon-evening schedule at the Taylorsville Redwood Campus.

Qualifications

• High school diploma or equivalent required.
• 8–12 months (or more) of customer service experience.
• Familiarity with Banner, Etrieve, or Microsoft Office preferred.

Responsibilities

• Assist students and others with navigating the financial aid process in person, by email, and by phone.
• Provide verbal and written responses about applications, processing, aid offers, and policies.
• Review and process incoming documents.
• Prepare and submit work reports.
• Maintain reliable attendance for scheduled shifts at Taylorsville Redwood Campus.

Skills

Customer service

Interpersonal communication

Written and oral communication

Data input

Adaptability

Education

High School Diploma

Tools

Banner

Etrieve

Microsoft Office Suite

Job description

Salt Lake Community College in Utah is seeking a Financial Aid Assistant to guide students through the aid process in person, by email, and by phone. You will respond to questions about applications, processing steps, and offers, and you will review documents for processing.

The role requires strong interpersonal and communication skills, data entry ability, and reliability to maintain attendance for the listed afternoon-evening schedule at the Taylorsville Redwood Campus.