Financial Aid Counselor

US Lawns; Needham (MA); On-site; USD 50,000 - 70,000; Full time

Job summary

Franklin W. Olin College of Engineering is seeking a Financial Aid Counselor to support student access and success through financial counseling. This full-time role involves managing student communications, coordinating wellness programs, and ensuring compliance with regulations. A collaborative, detail-oriented mindset is essential for success in this position.

Benefits

Medical, Dental, Vision Insurance

Paid Family Medical Leave

Long Term Disability Insurance

403(b) Retirement Plan with match

Flexible Spending Accounts

Employee Assistance Program

Qualifications

• Bachelor’s degree required.
• 1–3 years of experience in financial aid or related field preferred.
• Ability to communicate clearing with diverse backgrounds.

Responsibilities

• Counsel students on financial aid options and eligibility.
• Manage financial aid documentation and communications.
• Coordinate the Financial Wellness Program.

Skills

Attention to detail

Interpersonal skills

Organizational skills

Analytical skills

Education

Bachelor's degree

Tools

Microsoft Office Suite

Jenzabar J1

Job description

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Job Description

Job Description

NORMAL WORK HOURS: 40 hours per week, Monday-Friday

IMMEDIATE SUPERVISOR: Director of Financial Aid

OTHERS WHO MAY ASSIGN WORK: Dean of Admission and Financial Aid

Position Summary

The Financial Aid Counselor plays a key role in supporting Olin College’s commitment to access, affordability, and student success through personalized financial counseling, administrative accuracy, and collaborative program support. This position requires strong attention to detail, sound judgment, and an audit-minded, proactive approach to financial aid processing and student communications.

As a member of the Office of Admission and Financial Aid (OAFA), the Counselor works with both prospective and current students to provide timely and clear information about financial aid options, maintain meticulous documentation, and ensure compliance with federal, state, and institutional policies. The Counselor also leads Olin’s Financial Wellness Program and supports broader enrollment and retention strategies through communications and campus outreach.

This position works closely with the Director of Financial Aid and other members of the OAFA team to ensure a high level of service, operational efficiency, and regulatory compliance in alignment with the College’s values of equity, inclusion, and student-centered learning.

This is an in-person/on-campus position based in Needham, MA, with possible flexible work options. Any approved remote work arrangement must be performed in the state of Massachusetts where Olin is registered to do business.

Interviewing for this position is anticipated for early August 2025.

Responsibilities

• Counsel applicants, students, and their families on available sources of financial assistance, eligibility requirements, and application procedures in a clear, supportive, and inclusive manner.
• Manage the intake and tracking of financial aid documentation and communications, including timely response to inquiries via the financial aid inbox and phone line.
• Coordinate the College’s comprehensive Financial Wellness Program for prospective and current students. Develop program content based on national best practices and in collaboration with campus partners.
• Develop, update, and maintain financial aid marketing and communication materials (website, publications, presentations). Partner with the Admission team on yield events and messaging.
• Support the Director of Financial Aid in determining aid eligibility and preparing aid offers. Additional responsibilities (e.g., verification, loan processing, federal aid compliance) may be assigned based on experience and training.
• Maintain accurate records in the Jenzabar J1 financial aid system and assist with data reporting, reconciliation, and documentation for audits and compliance reviews.
• Promote and uphold internal controls by ensuring accuracy of aid files, consistent adherence to procedures, and audit-readiness.
• Participate in recruitment and yield events to support institutional goals around access, affordability, and enrollment.
• May represent the Office of Admission and Financial Aid on College committees or collaborative initiatives.
• Serve as support and lead admissions info sessions and check-in; may also include assisting with front desk and reception duties, as needed.
• Support the execution of financial aid strategy in alignment with financial aid and admissions goals, contributing to an integrated approach to enrollment management.
• As part of an evolving office, this position requires flexibility and a willingness to contribute to strategic planning and implementation efforts as needed.
• Provide staff coverage for other on-campus programs and events, such as Candidates’ Weekend, Mix & Mingle and Future Oliners’ Homecoming (FOH).
• Participate in application reading as part of the admissions review process, working collaboratively with the Admissions team.
• Perform other duties as assigned by the Director of Financial Aid and the Dean of Admission and Financial Aid in support of institutional and office-wide priorities.
  
  

Experience And Qualifications

• Bachelor’s degree required.
• 1–3 years of experience in financial aid, student services, higher education, or a related administrative role preferred.
• Proven attention to detail, with a strong ability to track and verify information, resolve discrepancies, and document all actions accurately.
• Demonstrated ability to follow and apply federal, state, and institutional regulations and procedures.
• Strong analytical and organizational skills; ability to manage multiple responsibilities and maintain prioritization in a deadline-driven environment.
• Exceptional interpersonal and customer service skills; ability to communicate clearly and empathetically with students and families from diverse backgrounds.
• Proficiency with Microsoft Office Suite and comfort learning new technologies; experience with Jenzabar J1 or similar student information systems is preferred.
• Commitment to equity, access, and belonging in higher education.
• A collaborative, team-oriented mindset paired with the ability to work independently and take initiative.
• Willingness to seek feedback, learn from mistakes, and contribute to continuous improvement in service and operations.
  
  

Company Description

Olin College of Engineering seeks employees who are passionate about working collaboratively within and outside of the Olin community to support the College’s mission and vision for the future. At Olin, we are educating the next generation of engineering innovators and shifting the definition of engineering. Not only do our students ask, “Who are we designing this for, and what are their values?” They also ask questions about the impact of their work on society.

As Olin evolves under new leadership, we seek to become a more representative and aware community, a place where everyone is a learner and where everyone is an educator. Olin will become a place where experimentation—including making and learning from mistakes—will be embraced across the institution, not just in the classroom. Collaboration is key to Olin’s curriculum and culture, and we will work intentionally to reinforce the values and culture to which we aspire. We are a community that thrives on being together; we value trust. The College supports teams to collaboratively decide how they can best do their work, and display a commitment to the community, all while providing individuals with overall work-life flexibility.

Olin College is situated on 75 acres in Needham, Massachusetts. We are approximately ten miles from Boston, one mile from the MBTA Commuter Rail train station, and approximately four miles from the Woodland Station from the MBTA Green Line. We have plenty of free parking on campus. You can find more details on our Visiting Campus page.

• Take a Virtual Campus Tour: From the moment you step on campus at Olin, you feel a buzz of energy and activity—and once you experience it, you want to be a part of it.
  
  

Olin College is committed to supporting an innovative, integrated learning and working environment. As a small campus, the in-person experience and cross-team collaboration is what helps build a strong, dynamic community for our students, faculty and staff. Typically, most roles at Olin College are intended to be in-person and on-campus. Certain paid positions may be eligible for flexible working arrangements, at the College’s sole discretion. Any approved remote work arrangement for pay must be performed in the Commonwealth of Massachusetts where Olin is registered to do business. Individual flexible and remote work options can be discussed during the interview process.

Benefits

Olin College prides itself on offering to faculty and staff comprehensive benefits that provide both choice and value. These benefits are an important part of total compensation.

Full-time employees scheduled to work at least 30 hours per week may be eligible for the following benefits:

Core Benefits

• Medical (three different options)
• Dental
• Vision
• Basic Life and AD&D Insurance (company paid)
• Paid Family Medical Leave
• Long Term Disability (company paid)
• 403(b) Retirement Plan with company match
• Liberal sick and vacation time and paid holidays
• Free parking
  
  

Additional Benefits

• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Employee Assistance Program (EAP)
• Voluntary Life Insurance
• Business Travel Insurance
• Supplemental 403(b) Retirement Plan
• Travel Assistance Services (company paid)
• Pet Insurance
  
  

Please note that benefits are subject to change at any time.

Equal Opportunity Employer Statement

At Olin College we are dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role and have relevant experience, but your work history doesn’t align perfectly with every qualification in the job description, we'd nevertheless encourage you to apply.

Olin College is an Equal Opportunity Employer. We especially welcome applications from candidates belonging to groups that have been historically underrepresented in higher education, including women, racial and ethnic minorities, LGBTQIA people, and people with disabilities. Employees of the College who have a disability are welcome to request reasonable accommodations by contacting Human Resources at [e-mail].

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Education and Training

• Industries

  Higher Education

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