Financial Aid Counselor

myworkdayjobs.com - ATS; Mission (KS); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Financial Aid Counselor to support the mission of the College and the Financial Aid Office. In this role, you will ensure the delivery of financial assistance to enrolled students, providing high-quality advising and support. Your responsibilities will include processing financial aid, resolving conflicts, and assisting with the Federal Work-Study Program. This position requires excellent organizational and interpersonal skills, along with a strong commitment to service. If you are passionate about helping students navigate their financial aid options and thrive in a dynamic environment, this opportunity is perfect for you.

Qualifications

• Bachelor’s degree or equivalent experience in Financial Aid or related field.
• Strong analytical, organizational, and interpersonal skills required.

Responsibilities

• Provide advising to students about financial aid and eligibility.
• Load ISIR records and analyze financial aid award packages.
• Audit financial aid files and respond to inquiries.

Skills

Commitment to service

Organizational skills

Time management

Interpersonal skills

Analytical skills

Problem-solving skills

Decision-making

Knowledge of financial aid programs

Microsoft Office Suite

Software and hardware utilization

Education

Bachelor’s degree

Experience in Financial Aid

Tools

Microsoft Word

Excel

Automated financial aid system

Job description

The Financial Aid Counselor supports the mission of the College and the Financial Aid Office by ensuring the delivery of financial assistance for up to 1,200 enrolled students per academic year. Perform daily operations for processing financial assistance and special programs as assigned by the supervisor. Make financial assistance awards, decisions concerning student eligibility for assistance and other administrative services issues. Provides high quality services counseling and performs public speaking and outreach functions on an as-needed basis.

Daily Operations

1. Provides high quality advising to prospective and current students about financial aid, via in-person, by e-mail or by telephone. Reviews and verifies student’s financial aid factors to determine eligibility.
2. Load ISIR records and analyze financial aid award packages. Records and documents all award decisions in the automated financial aid system.
3. Resolves financial aid conflicting information.
4. Audits financial aid files, reviews financial aid reports for accuracy and responds to all financial aid inquiries.
5. Assists with the Federal Work-Study (FWS) Program.
6. Performs other related duties as assigned.

Required Skills

1. Demonstrated strong commitment to service.
2. Excellent organizational and time management skills.
3. Excellent interpersonal, oral and written, analytical research and problem-solving skills.
4. Demonstrated ability to coordinate multiple projects.
5. Demonstrated ability to make decisions.
6. Adequate knowledge of financial aid and administrative service programs.
7. Demonstrated ability to analyze and to interpret complex program regulations and to articulate them to constituencies.
8. Demonstrated facility with Microsoft Word, Office Suite, Excel and other spreadsheet software.
9. Demonstrated ability to utilize software and hardware, PC, mainframe and applications.

Education and Experience

1. A Bachelor’s degree or equivalent combination of education and experience or several years of experience in the Financial Aid profession or a related field.