Financial Aid Coordinator

Penn State University; University Park (IL); On-site; USD 49,000 - 71,000; Full time

Benefits offered by this job

75% tuition discount

Job summary

Penn State University’s Office of Student Aid seeks a Financial Aid Coordinator to manage and interpret federal, state, and institutional aid policies. The role supports the administration of grants, scholarships, work-study, and loan programs and ensures accurate and compliant aid delivery.

The successful candidate will counsel students and parents, coordinate with the Bursar, Registrar, and Student Financial Services, and maintain strong regulatory knowledge to enable Penn State’s

Qualifications

• Strong knowledge of Federal, State, and University student aid regulations.
• Experience counseling students and parents via email/phone.
• Ability to communicate with agencies and university offices.

Responsibilities

• Develop and maintain expertise in student aid regulations and policies.
• Process and troubleshoot federal, state, and university aid programs (grants, scholarships, work-study, loans).
• Review reports to adjust aid; communicate with federal/state agencies.
• Provide financial aid counseling to students and parents by email and phone.
• Collaborate with Bursar, Registrar, and Student Financial Services to resolve aid issues.

Skills

Regulatory knowledge

Student counseling

Communication skills

Education

Bachelor’s degree

Job description

Approval of remote and hybrid work is not guaranteed regardless of work location.For additional information on remote work at Penn State, see Notice to Out of State Applicants.

POSITION SPECIFICS

The Penn State Office of Student Aid is seeking a Financial Aid Coordinator. The individual in this position is responsible for developing and maintaining a strong working knowledge of all Federal, State, and University student aid regulations, policies, and procedures and contributing to the analysis of these regulations.

The work of this position impacts Penn State’s approval to participate in Federal and State Student Aid programs which comprise the majority of the $1.2B in student aid funding at the University. This individual is responsible for processing and troubleshooting issues of federal, state, and university aid programs to include grants, scholarships, work-study, and federal and alternative loan programs. The position involves reviewing and monitoring reports to adjust or correct federal, state, and institutional aid, and communicating with federal and state agencies. This role touches multiple programs, processes, policies, and regulations needed in the effective administration of Student Aid. This position will report to the Director of Federal and State Programs within the Office of Student Aid.

The successful applicant will develop and maintain expertise in federal, state, and institutional regulations and policies. They will also need to establish and maintain strong working relationships with, and functional knowledge of other University administrative units, such as the Office of the Bursar, Office of the Registrar, and Student Financial Services to resolve issues that impact the administration and delivery of student aid. The Financial Aid Coordinator will also provide financial aid counseling to students and parents through email and phone.

MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS

Bachelor’s Degree 3+ years of relevant experience; or an equivalent combination of education and experience accepted. Required Certifications: None

BACKGROUND CHECKS/CLEARANCES

Employment with the University will require successful completion of background check(s) in accordance with University policies.

Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.

SALARY & BENEFITS

The salary range for this position, including all possible grades, is $49,188.00 - $71,340.00.

Salary Structure - Information on Penn State’s salary structure

Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.

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