Financial Aid Compliance Counselor

University of Dayton; Dayton (OH); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a leading Catholic research university as a Financial Aid Compliance Counselor, where your passion for helping students access financial resources will make a significant impact. This role involves reviewing FAFSA applications, managing financial aid records, and ensuring compliance with federal regulations. You will collaborate with a dynamic team dedicated to promoting diversity, equity, and inclusion while enhancing student experiences. If you are detail-oriented and motivated to contribute to a mission-driven environment, this position offers a fulfilling opportunity to support students in achieving their educational dreams.

Qualifications

• Bachelor's degree required; experience in financial aid preferred.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Review FAFSA applications and determine financial assistance.
• Lead projects to improve financial aid compliance and service.

Skills

Problem-solving skills

Strong written communication skills

Customer-oriented approach

Attention to detail

Education

Bachelor's Degree

Master's Degree in Higher Education or Business

Tools

Ellucian Banner software

Salesforce CRM

Job description

Apply now Job No: 502532
Work Type: Staff Full Time (1500 hours or greater)
Location: Dayton, OH
Category: University Staff
Department: Financial Aid - 202200
Pay Grade: A - Exempt
Advertised: January 29, 2025
Applications close: February 17, 2025

Position Summary:

Join the University of Dayton's Strategic Enrollment Management Division as a Financial Aid Compliance Counselor! Are you passionate about ensuring students have access to the financial resources they need to pursue their educational dreams? The University of Dayton, a top-tier Catholic research university, is seeking a highly motivated and detail-oriented individual to join our dynamic Financial Aid team.

As a Catholic Marianist research University, we are a diverse community committed to educating the whole person and linking learning and scholarship with leadership and service. Enrollment Management is focused on service excellence to recruit, enroll, and graduate highly qualified students and improve access, affordability, diversity, inclusion, and success. The Financial Aid Compliance Counselor is responsible for reviewing FAFSA applications, determining and adjusting all types of financial assistance, and exercising professional judgment. Reporting to the Director of Financial Aid Initiatives and Compliance, the Compliance Counselor supports compliance and service within the Office of Financial Aid to ensure students and families have an excellent experience. The counselor will execute various updates to student financial aid records, including ISIR review, tuition remission, GA contract review, and review of documents including those related to federal verification. This position also identifies, recommends, and implements process changes to improve compliance, operations, and service. Additionally, this individual is responsible for leading and contributing to projects that drive the success of the office, including the creation of yearly electronic financial aid forms and management of state aid programs.

This individual is expected to use problem-solving skills daily and maintain strong collaborative relationships to fulfill the duties of the position. Additional responsibilities include updating processes and procedures, leading training sessions, counseling students during peak periods, and working collaboratively with our Flyer Student Services office.

As a Catholic Marianist University, we believe that diversity, equity, and inclusion are essential to the success of students and staff. As part of the Strategic Enrollment Management team, the Compliance Counselor will work to make tangible contributions to UD’s mission. All employees are empowered to attend workshops, seminars, and other educational experiences to deepen their understanding of our mission. The Compliance Counselor is expected to meet semi-annually with their supervisor to identify the ways in which they are both individually and collaboratively working to advance UD’s mission.

Minimum Qualifications:

1. Bachelor’s Degree
2. Experience providing service to internal and external constituents
3. The ability to work with multiple priorities in a fast-paced environment
4. Strong written communication skills and attention to detail
5. The successful candidate must be self-motivated and have the ability to work independently

Preferred Qualifications:

1. Bachelor’s Degree in Business Administration
2. At least one year of experience in a professional environment
3. Two years of financial aid experience, including making updates to and analyzing student financial aid records and the ability to solve complex problems
4. Enrollment Management or Higher Education experience at a private university
5. Strong customer-oriented approach and the demonstrated ability to communicate effectively with families and students of diverse backgrounds
6. Demonstrated ability to cultivate and maintain relationships with a variety of constituents and evidence of strong interpersonal skills
7. A Master’s Degree in Higher Education or Business is preferred
8. Knowledge of Title IV Programs and federal financial aid regulations
9. Knowledge and experience with Ellucian Banner software and Salesforce CRM environment
10. Ability to work with staff, students, and families in a manner consistent with Catholic and Marianist values and principles

Special Instructions to Applicants:

To apply please submit a cover letter addressing each minimum qualification and any applicable preferred qualifications that you meet.

Applicants must be currently authorized to work in the United States on a full-time basis. The University does not provide work visa sponsorship for this position.

Closing Statement:

Informed by its Catholic and Marianist mission, the University is committed to the principles of diversity, equity, and inclusion. Informed by this commitment, we seek to increase diversity, achieve equitable outcomes, and model inclusion across our campus community. As an Affirmative Action and Equal Opportunity Employer, we will not discriminate against minorities, women, protected veterans, individuals with disabilities, or on the basis of age, race, color, national origin, religion, sex, sexual orientation or gender identity.