Financial Aid Assistant Director (SSP IV)

The California State University; Fresno (CA); On-site; USD 71,000 - 101,000; Full time

Benefits offered by this job

CalPERS

Medical and dental plans

15 paid holidays

Education fee waiver

Job summary

California State University, Fresno is seeking a Financial Aid Assistant Director to lead the Financial Aid and Scholarships office’s processing operations. You will supervise teams ensuring accurate, timely, and compliant handling of high-volume financial aid tasks and work closely with the team that maintains system functionality.

The role requires advanced knowledge of financial aid administration, systems, and analytics, with the ability to manage multiple priorities in a regulated

Qualifications

• Equivalent to graduation from a four-year college/university in a related field.
• At least four years of progressively responsible experience in financial aid administration with processing, systems operations, compliance, or related area.
• Preferred: Master’s degree; experience with PeopleSoft; supervisory experience.

Responsibilities

• Lead operations for the office's processing functions and oversee high-volume financial aid processes.
• Translate regulatory and business requirements into system configurations and staff procedures.
• Ensure accurate awarding, disbursement, reconciliation, and reporting.
• Collaborate with leadership and supervise teams.

Skills

Interpret financial aid requirements

Oversee staff/workloads

Analytical problem solving

Translate requirements for non-Experts

Project management

Written and verbal communication

Education

4-year degree in related field

4+ years in financial aid administration

Tools

PeopleSoft

Job description

Financial Aid Assistant Director (SSP IV)

Job no: 562062
Work type: Staff
Location: Fresno
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services

Compensation and Benefits

The anticipated salary hiring range is up to $6,320 - $6,600 per month, commensurate with qualifications and experience.

The salary range for this classification is $6,320 to $9,014 per month.

• This is a full-time, probationary, exempt position.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here .

Job Summary

Reporting to the Director of Financial Aid, this position is a member of the Financial Aid and Scholarships leadership team and provides leadwork oversight of the operations for the office's processing functions. The incumbent oversees the teams responsible for the accurate, timely, and compliant completion of behind-the-scenes, high-volume financial aid processes, and will work closely with the team that oversees financial aid system functionality.

The position connects regulatory requirements, business operations, and technology. It is responsible for translating federal, state, CSU, and campus requirements into effective system configuration, processing schedules, quality-control practices, and staff procedures alongside the director and other leadership team members. The incumbent ensures that financial aid data and processes support accurate awarding and disbursement, effective reconciliation and reporting, and a reliable student experience.

This role requires advanced knowledge of financial aid administration, systems and analytical competencies, sound judgment, and the ability to lead multiple operational priorities in a complex and highly regulated environment.

Key Qualifications

• Ability to interpret financial aid requirements and apply them to complex operational circumstances
• Demonstrated ability to oversee and/or develop staff, organize complex workloads, establish priorities, and ensure accountability for accurate and timely results
• Strong analytical and problem-solving skills, including the ability to identify root causes, assess risk, interpret data, and develop practical solutions
• Ability to translate regulatory and business requirements into a way students and staff can understand
• Ability to manage multiple projects and recurring production cycles, adjust priorities quickly, and make sound decisions under time-sensitive conditions
• Strong written and verbal communication skills, including the ability to prepare clear documentation, reports, recommendations, and presentations for technical and nontechnical audiences

Education and Experience

• Equivalent to graduation from an accredited four-year college or university in public administration, business administration, information systems, education, or a related field. Additional qualifying professional experience may be considered in accordance with applicable CSU policy
• At least four years of progressively responsible experience in financial aid administration, including substantial responsibility for financial aid processing, systems operations, compliance, or a closely related functional area

Preferred Qualifications

• Master's degree in a related field
• Two or more years of supervisory or formal lead experiences
• Experience with PeopleSoft
• Experience working within the California State University system or comparable public higher education environment

Deadline

Applications received by September 25, 2026 will be given full consideration by the search committee.

Additional Information

Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they commit sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Jeanne Clery Campus Safety Act Notification

The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of CleryAct crimes for Fresno State for the last three (3) calendar years. Paper copies are available upon request by emailing the Clery Director at [e-mail] .

Under the Clery Act, this position may be designated as a Campus Security Authority (CSA) depending upon the role on campus and/or job duties. If this position is identified by the Director of Clery Compliance as a CSA position, you will be notified via email and will be assigned the appropriate training in CSU Learn.

Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to [e-mail] .

Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive.

California State University, Fresno is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Human Resources Department at [phone].

Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas)

Advertised: Sep 10 2026 Pacific Daylight Time
Applications close: Sep 25 2026 Pacific Daylight Time