Financial Aid Advisor

Springfield-Public-Schools,-Ma; Springfield (MA); On-site; USD 44,000 - 58,000; Full time

Job summary

Springfield Public Schools seeks a Financial Aid Advisor to serve district-wide, helping students and families navigate FAFSA, scholarships, and financial aid options. The FAA will guide students through needs analysis, verification, and award letter appeals, coordinating with partner organizations when needed.

Based in Springfield, MA, the role requires evening/weekend availability and a 7.5-hour day, 52 weeks per year with paid vacation. Immediate start.

Qualifications

• Experience in financial aid, Proficient in computer/technical skills with Microsoft Office.
• Experience in a youth development model and experience working with diverse populations
• Knowledge of Springfield community is highly desired
• Possess strong group facilitation skills
• Initiative, judgment and ability to deal with confidential matters; strong problem solving skills.
• Excellent verbal and written communication skills.
• Ability to work with collaborative teams
• Excellent interpersonal skills needed to work effectively with students, parents, administrators and staff
• Ability to work flexible hours that will include evenings and some weekends
• Ability to communicate goals and financial aid philosophy to a wide variety of individuals.
• Positive attitude and desire to help students and the college obtain their goals
• Must possess a valid driver’s license
• Must have reliable transportation other than public transportation to travel from school to school in a timely fashion.

Responsibilities

• Ensure that all students complete the FAFSA, Post Secondary Plan surveys, CSS/Financial Aid Profile, verification, and school specific/institutional financial aid applications, and receive counseling to evaluate their financial aid award letters and appeals.
• Research and help students apply for scholarships.
• Conducts verification of student and parent application data in compliance with federal criteria.
• Provides financial aid counseling to students and parents regarding all aspects of the financial aid process. Make necessary referrals to other work with high-quality partner organizations to support the FAFSA process where necessary.
• Provides support to students experiencing financial crises which may impact school performance and college attainment. Specific focus on working with special needs populations to identify unique needs and coordinate appropriate services i.e. questions regarding citizenship.
• Interacts with appropriate outside entities in order to facilitate the student eligibility process or to conduct the duties associated with an assigned area of specialization.
• Maintains appropriate database systems and generates reports.
• Participates in annual training and professional organizations to keep abreast of new information and program changes to be implemented.
• Provide support to students and parents over the summer to improve fall matriculation.
• Performs other related duties as assigned.

Skills

Financial aid experience

Microsoft Office

Youth development experience

Diversity experience

Education

Bachelor degree preferred

Job description

Starting Date: Immediately

Job Description

DEPARTMENT OR SCHOOL: Office for Student Services/Serving the following Schools: Alternative Campuses, Aspire Academy, Central, Conservatory of the Arts, Career Academy at Rise, Commerce, Discovery, Duggan, Emergence Academy, Honors Academy, Putnam, Renaissance, Sci-Tech, Springfield Honors, Baystate Acacemy, Librertas Academy, Springfield International, Veritas Prep, and Phoenix Charter. School assignment(s) will be determined.

SALARY: $43,650- $57,737

WORK SCHEDULE: Effective Immediately; 7.5 hours per day – 52 weeks per year including paid vacation time (2 weeks). Evenings and weekends are required and determined by the Springfield Promise Program Calendar of Events.

SUMMARY OF POSITION:

The Financial Aid Advisor (FAA), under the direction of the Office for Student Services provides financial aid services to students on a district-wide basis. The FAA supports students and parents in the financial aid and scholarship process. The FAA will help students and parents understand student needs analysis and facilitate problem solving with students and parents.

DUTIES:

• Ensure that all students complete the FAFSA, Post Secondary Plan surveys, CSS/Financial Aid Profile, verification, and school specific/institutional financial aid applications, and receive counseling to evaluate their financial aid award letters and appeals.
• Research and help students apply for scholarships.
• Conducts verification of student and parent application data in compliance with federal criteria.
• Provides financial aid counseling to students and parents regarding all aspects of the financial aid process. Make necessary referrals to other work with high-quality partner organizations to support the FAFSA process where necessary.
• Provides support to students experiencing financial crises which may impact school performance and college attainment. Specific focus on working with special needs populations to identify unique needs and coordinate appropriate services i.e. questions regarding citizenship.
• Interacts with appropriate outside entities in order to facilitate the student eligibility process or to conduct the duties associated with an assigned area of specialization.
• Maintains appropriate database systems and generates reports.
• Participates in annual training and professional organizations to keep abreast of new information and program changes to be implemented.
• Provide support to students and parents over the summer to improve fall matriculation.
• Performs other related duties as assigned.

QUALIFICATIONS:

• Experience in financial aid, Proficient in computer/technical skills with Microsoft Office.
• Experience in a youth development model and experience working with diverse populations
• Knowledge of Springfield community is highly desired
• Possess strong group facilitation skills
• Initiative, judgment and ability to deal with confidential matters; strong problem solving skills.
• Excellent verbal and written communication skills.
• Ability to work with collaborative teams
• Excellent interpersonal skills needed to work effectively with students, parents, administrators and staff
• Ability to work flexible hours that will include evenings and some weekends
• Ability to communicate goals and financial aid philosophy to a wide variety of individuals.
• Positive attitude and desire to help students and the college obtain their goals
• Must possess a valid driver’s license
• Must have reliable transportation other than public transportation to travel from school to school in a timely fashion.

If you BELIEVE, we have a place for YOU on our team! Come work for us!

About our District

Springfield Public Schools is a cultural gem in Western Massachusetts that is committed to providing a learning environment that opens the doors of infinite possibilities to our amazing students and staff. We strive to equip each of our approximately 24,000 students with learning experiences that enhance their knowledge and critical thinking skills. We are the 3 rd largest district in Massachusetts. Our district has over 44 languages spoken and over 60 countries represented by both students and staff. We foster a positive and professional environment in our schools and worksites where people feel valued, respected, supported, seen and heard. Our students and staff share their ideas and perspectives, learning from and appreciating each other. We are a district that is committed to equity and excellence.

Join a team that Empowers Educators

In addition to offering competitive salaries and benefits, we provide numerous cutting-edge professional development opportunities for all staff. We let our data shape the professional development of the district, therefore, it is relevant and actionable. We support our teaching staff with mentors such as instructional leadership specialists and effective educator coaches to work with them throughout the year in lesson planning, data analysis and management. Our district offers career advancement opportunities and is invested in “Grow our Own” and educational pipeline programs. These programs help our staff achieve a college degree or lead to certification pathways.

If there is something that you would like to know specifically about the position that you are applying for or assistance with matching your skills to a position, Carmen Molina-Figueroa will be happy to assist you at [e-mail] .

The Springfield Public Schools is committed to maintaining a work environment free from discrimination on the basis of race, color, religion, national origin, sex, gender identity, sexual orientation, genetic information, pregnancy or pregnancy related conditions, ancestry, age, disability, or military service, as defined and required by state and federal laws. Additionally, we prohibit retaliation against individuals who oppose discrimination and harassment or who participate in an equal opportunity investigation. The Springfield Public Schools is committed to maintaining a learning environment free from discrimination on the basis of race, color, sex, gender identity, religion, national origin, sexual orientation, disability or homelessness.

NONDISCRIMINATION EMPLOYMENT STATEMENT

The Springfield Public Schools does not discriminate in employment on the basis of race, color, religion, national origin, sex, gender identity, sexual orientation, genetic information, pregnancy or pregnancy related conditions, ancestry, age, disability, veteran status, or marital status.

NOTICE OF SEX NONDISCRIMINATION

Springfield Public Schools does not discriminate on the basis of sex and prohibits sex discrimination, including sexual harassment, in any education program or activity that it operates, as required by Title IX and its regulations, including in admission and employment.

Springfield Public Schools Title IX Coordinator is Jeremy Saint Laurent, Chief Legal Counsel in Legal Services, 1550 Main Street, Springfield, MA 01103, 413-787-7100 ext. 55325, [e-mail] .

To report information about conduct that may constitute sex discrimination or make a complaint of sex discrimination under Title IX, please refer to [e-mail]

Financial Aid Advisor

Springfield Public Schools STUDENT SERVICES - Springfield, Massachusetts Open in Google Maps

This job is also posted in Springfield Public Schools MA

Job Details

Job ID: 5964397

Application Deadline: Nov 02, 2026 11:59 PM (Eastern Standard Time)

Posted: Oct 19, 2026 4:00 AM (UTC)

Starting Date: Immediately

Position Type: FT - Full Year

Salary: $43,650 to $57,737 Per Year

Equal Opportunity Employer

The Springfield Public Schools is committed to maintaining a work and learning environment free from discrimination on the basis of race, color, religious creed, national origin, sex, gender identity, sexual orientation, genetic information, ancestry, age, handicap, or military service, as defined and required by state and federal laws. Additionally, we prohibit retaliation against individuals who oppose such discrimination and harassment or who participate in an equal opportunity investigation.

Job Requirements

• Bachelor degree preferred.
• Citizenship, residency or work visa required

Contact Information

• Dr. Rose Boulay , Springfield Promise Program Administrator
• STUDENT SERVICES
• Phone: [phone]
• Email: [e-mail]